|
Failed to Collect Package
When TaxCalc is installed, it does a base install of the program, and will then collect additional packages (if required) during the setup/configuration stages. If there is a problem collecting these additional packages, the following information screen will be shown. This is likely to be...
|
|
12 Apr, 2016
Views: 1075
|
|
|
Why aren't the IRmark and time stamp appearing when I print a tax return?
If the IRmark and time stamp are on the top of each page, and on the pdf preview but don't appear when you print your return, check your printer settings: Go to the heading Page Sizing & Handling. Click on Fit. Click on Fit to printable area or Shrink to fit (or similar). Print document. ...
|
|
24 Mar, 2022
Views: 1037
|
|
|
What are the advantages to my practice of using a networked version of TaxCalc, rather than multiple standalone versions?
There are a number of advantages to running a network version over multiple standalone installs: All clients are in one place. There is increased visibility and accountability across the Practice. Practice Manager becomes a complete record of the Practice's clients. Reports show a true...
|
|
17 Oct, 2019
Views: 1019
|
|
|
Connecting to the internet through a mobile phone hotspot
There are times when your normal network may not be available. The local version of TaxCalc only needs an internet connection when filing/submitting or upgrading the licence/program. The CloudConnect version of TaxCalc requires an internet connection to function. This article will help you get...
|
|
15 Feb, 2018
Views: 1009
|
|
|
Can I run TaxCalc on Linux?
The TaxCalc application is now available on Linux for Individual and Standalone practice users. We are currently developing a network version which will be available in the future. As for now, you are able to have a LINUX machine as one of the additional machines if a windows machine acts as the...
|
|
29 Mar, 2022
Views: 999
|
|
|
How do I merge clients in my list?
It is good practice for all TaxCalc users to work from a single database. Previous versions of the program have allowed multiple installations to exist however going forward to fully take advantage of new and forthcoming modules and products it is highly advantageous to work from a single...
|
|
27 Sep, 2022
Views: 996
|
|
|
TaxCalc 2010 and 2009 will not install or open in Windows 8 or Windows 10
if you are using a Windows account on Windows 8, TaxCalc 2009 and 2010 may not function. When you configure a user account in Windows 8 it will ask you to set up the user as a Windows Account.This type of account allows you to sync between PC's, log in to cloud accounts like OneDrive and the...
|
|
24 Mar, 2020
Views: 980
|
|
|
Error Updating Database Individual, Partnership and Limited Company users
Resolution for Error Updating Database for Individual, Partnership and Limited Company, Tax module users. . Windows Individual, Partnership and Limited Company users. Click on your Windows logo and type '%appdata%' and select the Windows file folder. Navigate to Roaming > Acorah...
|
|
28 Dec, 2023
Views: 934
|
|
|
Message from TaxCalc - Cannot replace the file (when printing/previewing or saving a PDF)
If you receive a message similar to the following when creating a PDF or previewing one, it means that there is an illegal character at the end of the client's name. The character(s) normally show as a space and are most often carriage returns caused by copying and pasting the name from...
|
|
03 Jan, 2024
Views: 919
|
|
|
Cannot see files on Import dialogue when browsing for them
On occasion, customers report that they cannot import previous years' files. This may happen if you are trying to import from the folder Program Files or Program Files (x86). Windows puts permissions on the system which unfortunately will not allow the software to access these folders. If...
|
|
18 Mar, 2016
Views: 904
|
|
|
Error message: You do not have permission to access this application (individual users)
When opening TaxCalc you may receive the following Access Permission message when attempting to select any of the tax years: This error is likely caused by permission issues. To check this, complete the below steps: Close TaxCalc. Right-click on the TaxCalc icon. Choose Run as...
|
|
28 Mar, 2017
Views: 867
|
|
|
Create an additional user in Windows 8
In Windows 8, It appears that you need to enter an email address to create a user account. however this creates a Microsoft Account, which is not always wanted. There is a way to get around this. This process is useful if a Test account needs to be created for a Postgres install, or if users...
|
|
18 Mar, 2016
Views: 855
|
|
|
Should I pick "Just me" or "All users" on this computer when I install TaxCalc
During the installation process Individual and Standalone Pro users are asked whether the installation should be for Just Me or All Users, the only difference in either case is where the database is stored. Picking Just me means the database will be stored in the users appdata folder structure ...
|
|
18 Mar, 2016
Views: 855
|
|
|
Migrating from Network/Standalone to the CloudConnect
Completing a backup ready for the migration to TaxCalc CloudConnect. Please note that if you believe you have more than one database (installations on different machines) with different client information on each one, then contact TaxCalc Support for further assistance clarifying. Do not complete...
|
|
23 Oct, 2024
Views: 847
|
|
|
I get the message "Network Connection required" when using a Mac but I do have a network connection
Some users have reported that while they are able to download and install the Mac version of the TaxCalc software, they are unable to start the program the first time following installation, and the following message is shown Network Connection required Press [OK] when your network connection...
|
|
18 Mar, 2016
Views: 839
|
|
Cookie Settings