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Technical
Moving older versions of TaxCalc from one PC to another (Practice users)
On occasion you may find that you need to move older versions of TaxCalchub (Pre 2013) and its data to a new computer. The required steps are as follows: Install the required years' program on your new computer Copy the relevant returns from the old PC Associate these returns with the...
rating 27 Mar, 2017 Views: 639
I cannot see any help files when I look at TaxCalc help
If when opening the help documentation in TaxCalc the help windows are blank for all filters then you will need to reinstall the application. NOTE - There is no need to uninstall the previous installation just re-run the installer from the website. Reinstalling TaxCalc This may have happened...
rating 28 Dec, 2018 Views: 626
How to allow the TaxCalc installer to execute on Linux
When attempting to install TaxCalc on a Linux machine, you may get the following message. This is because the file needs to be made executable. Some distributions may allow you to select a button 'make executable and run', in which case you may choose that option and skip the following...
rating 20 Apr, 2016 Views: 623
Why aren't the IRmark and time stamp appearing when I print a tax return?
If the IRmark and time stamp are on the pdf preview but don't appear when you print your return, check your printer settings: Go to the heading Page Sizing & Handling. Click on Fit. Click on Fit to printable area or Shrink to fit (or similar). Print document. The IRmark and time stamp...
rating 18 May, 2015 Views: 591
No reply from TaxCalc Webserver
If you receive this error message when you start TaxCalc for the first time it means that TaxCalc is unable to talk to the licence server. This happens either because your PC cannot connect to the TaxCalc licensing server, or the server's response is not getting back to the PC. Is there a...
rating 13 Mar, 2017 Views: 585
Database Connectivity error on Network version of TaxCalc
The following error may appear when using TaxCalc on a network. This message will occur if you are logged into the program and there is a dropped connection to the database. This can also occur if the machine wakes after being in a hibernate or sleep state. It can also occur if a backup...
rating 28 Mar, 2017 Views: 579
TaxCalc application will not open when clicking on the desktop icon
If the TaxCalc application does not open when clicking on the icon, the software is likely stuck in a Windows process on start-up. You can resolve this as follows: Open up the Windows Task Manager (right-click on the task bar then select Start Task Manager) Select the Processes tab. ...
rating 15 Feb, 2018 Views: 574
TaxCalc 2010 and 2009 will not install or open in Windows 8 or Windows 10
if you are using a Windows account on Windows 8, TaxCalc 2009 and 2010 may not function. When you configure a user account in Windows 8 it will ask you to set up the user as a Windows Account.This type of account allows you to sync between PC's, log in to cloud accounts like Skydrive and the...
rating 11 Sep, 2018 Views: 567
Should I pick "Just me" or "All users" on this computer when I install TaxCalc
During the installation process Individual and Standalone Pro users are asked whether the installation should be for Just Me or All Users, the only difference in either case is where the database is stored. Picking Just me means the database will be stored in the users appdata folder structure ...
rating 18 Mar, 2016 Views: 560
"Cannot open the database" message is received after TaxCalc is installed on an additional machine
This message may be shown when trying to connect to a remote database from a workstation: Note: The blank area in the error dialog above will have a machine’s name listed. If this happens then it is likely an issue with the firewall settings on one (or both) machines. Amending your...
rating 18 Mar, 2016 Views: 556

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