If you no longer have access to the computer you installed TaxCalc on last year – or if you uninstalled the software – you can (re-)download TaxCalc from our website. Follow these steps: Log in to your account using your email address and password. Go to My Products & Services. Click...

To download and install TaxCalc on a new computer, follow these steps: Go to the TaxCalc website. Click on Log in and enter your email address and password – if you can't remember your details, click on Forgot your password? to reset it. Click on Download. Select the necessary options on...

The Incorrect customer account details screen (pictured) will be shown if you are connecting to TaxCalc using incorrect or out of date account details. This will only happen if: your account email address has been changed through the TaxCalc website your account password has been reset. ...

On occasion the software can become corrupt. Experience shows us this is often due to a failed web download, sometimes cancelled when it takes longer than expected. In most cases a simple reinstall from the website will resolve the issue. A re-installation may also be required if an older...

It is possible to re-download TaxCalc from our website as follows: Go to www.taxcalc.com. Log in to your account using your Username (email address) and Password*. Click on the Download button. Click on the statement .I want to update TaxCalc to the latest version/re-install on the same...

The process to install the Windows version is broadly the same for Individual and Practice users. Running an installation will install a new version or update an existing copy of TaxCalc. Download the latest version of TaxCalc. Depending upon the version you have, you may be offered TaxCalc for...

The database cannot be moved due to system settings within the software. The locations are as follows. Windows Standalone users The database is called hub.sqlite. If you selected the just me option during installation, the database will be here: C:\Users\(Your...

TaxCalc is now available as a native version for Linux users. The installer package should work on most Linux distributions. The process is the almost same as the Windows installation process, but without the option to install for all users or just me. Go to www.taxcalc.com, login and...

If you have a network version of the software it is reasonably easy to configure your system to allow remote users access to the program. Alternatively you may want to consider our cloud version, which will make it easy for remote users to connect to your database. More information on this setup...

If you wish to remove older versions of TaxCalc from your machine, this can be done and the uninstallation leaves the data files themselves untouched. You may uninstall these earlier versions of the TaxCalc program using Add/Remove Programs or Uninstall/Change (depending on your operating...