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Download/Install
How do I download TaxCalc?
To download and install TaxCalc on a new computer, or update it on a computer that already uses TaxCalc, we recommend viewing our video tutorial shown below: Alternatively please follow these written steps: Go to the TaxCalc website. Click on Log in and enter your email address and...
rating 11 Mar, 2019 Views: 8843
TaxCalc Crashes during installation or Update to Version 6 or later
For security and functionality reasons, TaxCalc have upgraded some of the components used in the program. In a small number of cases the graphics drivers used on some machines can cause unexpected issues, and one of the following errors may occur when installing, updating or running the software: ...
rating 05 Nov, 2018 Views: 7674
Incorrect customer account details - TaxCalc could not recognise...
The Incorrect customer account details screen (pictured) will be shown if you are connecting to TaxCalc using incorrect or out of date account details. This will only happen if: your account email address has been changed through the TaxCalc website your account password has been reset. ...
rating 09 Jan, 2017 Views: 5929
Can I re-download TaxCalc on a new computer?
If you no longer have access to the computer you installed TaxCalc on last year – or if you uninstalled the software – you can (re-)download TaxCalc from our website. Follow these steps: Log in to your account using your email address and password. Go to My Products & Services. Click...
rating 09 Jan, 2017 Views: 5087
Reinstalling TaxCalc in case of a failed update or other unexpected behaviour
On occasion the software can become corrupt. Experience shows us this is often due to a failed web download, sometimes cancelled when it takes longer than expected. In most cases a simple reinstall from the website will resolve the issue. A re-installation may also be required if an older...
rating 21 Mar, 2019 Views: 4173
Can I re-download TaxCalc onto my computer?
It is possible to re-download TaxCalc from our website as follows: Go to www.taxcalc.com. Log in to your account using your Username (email address) and Password*. go to My Products and Services Click on the Download button. Click on the statement .I want to update TaxCalc to the latest...
rating 03 Oct, 2018 Views: 3377
How to change the Advanced Display Settings within TaxCalc if the software does not display as expected
TaxCalc has updated some of the components it uses behind the scenes. On some machines with particular graphics cards/drivers, or on Terminal Server configurations, the program may not behave as expected. On others the default scaling on High DPI screens may not display according to the user's...
rating 21 Mar, 2019 Views: 2673
How to install the Windows version of TaxCalc
The process to install the Windows version is broadly the same for Individual and Practice users. Running an installation will install a new version or update an existing copy of TaxCalc. Download the latest version of TaxCalc. Depending upon the version you have, you may be offered TaxCalc for...
rating 21 Mar, 2016 Views: 1972
Where is my database stored and can I move it? (Practice users)
The database cannot be moved due to system settings within the software. The locations are as follows. Windows Standalone users The database is called hub.sqlite. If you selected the just me option during installation, the database will be here: C:\Users\(Your...
rating 27 Mar, 2017 Views: 1647
How to install the Linux version of TaxCalc
TaxCalc is now available as a native version for Linux users. The installer package should work on most Linux distributions. The process is the almost same as the Windows installation process, but without the option to install for all users or just me. Go to www.taxcalc.com, login and...
rating 04 Jan, 2017 Views: 1488

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