Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Client Hub
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

HMRC Status
Useful Links
Accountancy Practices
and Tax Advisors
 
Individuals, Businesses, Trusts
and Partnerships
SOFTWARE
Client Hub
Accounts Production
Tax Return Production
VAT Filer
Company Incorporator
Companies House Forms
Companies House Integration
GDPR Centre
eSign Centre


SERVICES
CloudConnect
AML Identity Checking
SOFTWARE
Individual
Limited Company
Trust
Partnership

Hot Topics
How do I resubmit a return or file an amended return?
If, after making a successful submission, you need to make changes and file an amended return, follow these steps: Make your corrections. Click on Check & Finish. Check and review your return and click on File online. On the File by internet results you should have the following text: ...
rating 18 Mar, 2016 Views: 25280
Brought forward amounts at the start of the current accounting period do not match the carry forward amounts in the comparative period
TaxCalc will show any errors that will prevent successful submission of the accounts to HMRC on the Check and Finish page within Accounts Production. The error messages that are displayed appear based on postings made, which should match between the current and comparative accounting period. If...
rating 07 Feb, 2017 Views: 12197
How do I move to a new computer, including to a different operating system?
There are now Linux and Mac versions of TaxCalc for all customers except Practices running the network version. Of course, our Windows versions continue to exist for all customer types. This article will help you move to a new computer, including between the different operating systems. The...
rating 08 Aug, 2018 Views: 4525
HMRC Exclusions
Why am I getting a message about an Exclusion and I have to paper file my Return? Exclusions refer to scenarios on tax returns which HMRC are unable to process, with the correct calculation, electronically. For these cases, HMRC advise that paper returns be filed. If you need to send a paper...
rating 14 Nov, 2018 Views: 2789
Change in Personal Authentication Data – option to provide eye colour is no longer available
The ‘Eye colour’ field has been disabled to prevent accidental use as part of the introduction of the General Data Protection Regulations (GDPR) in May 2018, Companies House have reviewed the 3 out of 7 personal data used to authenticate subscribers for electronic submissions. Companies...
rating 22 Aug, 2018 Views: 146
E-Sign (Getting Started)
Pre Requisites This guide will assume the following: The client has been created The relationships table is up to date (excludes individual clients). The set of accounts and/or tax return to be signed have been completed. Opening the Envelope Launch eSign Centre. Select the Create...
rating 22 Oct, 2018 Views: 50