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Can I re-download TaxCalc onto my computer?
It is possible to re-download TaxCalc from our website as follows: Go to www.taxcalc.com. Log in to your account using your Username (email address) and Password*. go to My Products and Services Click on the Download button. Click on the statement .I want to update TaxCalc to the latest...
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03 Oct, 2018
Views: 5821
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Can I run TaxCalc on a Mac?
We're working to make TaxCalc available to all our Mac customers. In the meantime, access depends on your type of TaxCalc account and Mac specifications. We currently have three versions of the TaxCalc program. Not all versions of TaxCalc can be run from a Mac computer. If the Mac computer meets...
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07 Sep, 2018
Views: 5815
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How do I import a return from the previous year's tax return? (Individual Users)
Depending on whether you are looking to import a single tax return file or multiple tax return files, the instructions will vary. Below are 2 videos, the first for importing multiple tax returns and the second for single file. Video 1 - Multiple tax return files Video 2 - Single tax return...
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24 Mar, 2021
Views: 5236
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How do I print a copy of my return?
You can easily print your tax return to a printer or PDF. Please see the below video tutorial for more information. Alternatively, please see the written instructions below: Open the tax return. Click on Check and Finish. Click on Print. Click on Next Step in the HMRC warning message (if...
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08 Nov, 2022
Views: 5200
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How to install the Mac version of TaxCalc
The process to install the Mac version is the same for Individual and Practice users. The installation does not use an installer file as such but instead copies the application into the applications folder and then runs the configuration when the program is started. You can use this guide to...
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22 Feb, 2023
Views: 5010
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Automatic backup of TaxCalc on a server
The network version of TaxCalc uses the Postgres database engine. Backups need to be made on the server itself - there is no capability for users to make an automatic backup of the database from a 'client' computer. In a full blown server environment it may not be possible or desirable for users...
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27 Dec, 2019
Views: 4889
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Postgres does not always start when the "server" machine is rebooted
On occasion the Postgres service that TaxCalc requires may not start in a timely manner, resulting in a connection error when attempting to start the TaxCalc program. To resolve please follow these steps on the TaxCalc server machine. Click on your Windows logo Type Services and open the...
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14 Apr, 2020
Views: 4759
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Where is my database stored and can I move it? (Individual users)
Unfortunately the database cannot be moved due to system settings within the software. The database itself must be stored in one of two different locations, depending on which option you selected during the installation. If you selected the Just me option during installation, the database will be...
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28 Mar, 2017
Views: 4635
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How to install the Windows version of TaxCalc
The process to install the Windows version is broadly the same for Individual and Practice users. Running an installation will install a new version or update an existing copy of TaxCalc. Download the latest version of TaxCalc. Depending upon the version you have, you may be offered TaxCalc for...
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13 Jan, 2021
Views: 4615
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TaxCalc doesn't generate a print preview
TaxCalc uses the Adobe pdf file standard as its printing output. This allows you to have more control over the printing options and also allows you to save your tax returns as pdf documents. If you get an error from Adobe Reader when trying to generate a print preview, follow these instructions:...
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16 Mar, 2016
Views: 4289
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Application Version Mismatch
When you update the TaxCalc program, the following message may be shown: Application Version Mismatch TaxCalc cannot start because the application and database versions are not in sync. Please shut down TaxCalc and try running the installer again to rectify the problem. For more guidance on...
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18 Mar, 2016
Views: 3942
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Why can't I log into my HMRC online account?
From 10 August 2015, you can only log into your HMRC online account if JavaScript is enabled in your browser. JavaScript should already be enabled but if you have problems you may need to follow these instructions to turn it on.
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23 Sep, 2015
Views: 3921
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Where is my database stored and can I move it? (Practice users)
The database cannot be moved due to system settings within the software. The locations are as follows. Windows Standalone users The database is called hub.sqlite. If you selected the just me option during installation, the database will be here: C:\Users\(Your...
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27 Mar, 2017
Views: 3913
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How do i change the font size in TaxCalc for the Mac
On occasion users may want to change the test size inside TaxCalc on a Mac. There is no facility inside the program to change the settings, any changes have to be made in the Operating System. Change Display resolution if you have a Mac that permits you to change the display...
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18 Mar, 2016
Views: 3525
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TaxCalc and passwords
As a user of TaxCalc, you may already be aware that there are varying passwords that you may have setup. This article will cover the different type of passwords that we use, the importance of each and more information on how to reset these if required. PLEASE NOTE: For security reasons, TaxCalc...
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02 May, 2024
Views: 3465
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