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Technical
Will TaxCalc work on my tablet computer?
TaxCalc will only work on Windows Pro tablets. If your tablet can't run TaxCalc natively, you might be able to access it by running the installer on a supported operating system through a Remote Desktop Connection application. TaxCalc only supports desktop operating systems and their...
rating 20 Mar, 2017 Views: 510
How do I fix a tax return that prints as gibberish?
If your tax return prints as gibberish after the first few pages, you can fix this by following these instructions: Windows 10 In the Search box next to the Start button, enter Services and Printers. Press Return. Right-click on the relevant printer. Click on Printer properties. Click on...
rating 28 Dec, 2018 Views: 503
Fonts don't display correctly on Linux version of TaxCalc
it is possible that some distributions of Linux may not include all the system fonts necessary for TaxCalc to display as intended. This can sometimes make the program display using incorrect fonts. Below is an example of the splash screen without all the necessary fonts, alongside an example with...
rating 18 Mar, 2016 Views: 503
Migrate from a Standalone database to CloudConnect
It is possible to migrate a standalone database to the TaxCalc CloudConnect environment. However the database format must be converted first as the cloud structure requires a different format to that of a standalone database. A member of TaxCalc's technical support will manage the process for...
rating 04 Apr, 2017 Views: 490
Operating Systems no longer supported
You are probably seeing this page because an installation has been completed on an Operating System that TaxCalc can no longer support for technical reasons, and you have been directed to this location. If this is the case, please refer to the following article for more information. Retired...
rating 22 Mar, 2019 Views: 484
Get TaxCalc 2004 working on Windows 7, 8 or 10
Install the program as normal (download can be found here TaxCalc 2004) NOTE - Do not choose to run the program when the installer finishes. Right hand Click on the TaxCalc 2004 Icon which should now be on the desktop Click Troubleshoot Compatibility. The compatibility troubleshooter should...
rating 11 Sep, 2018 Views: 468
On my Mac TaxCalc opens then immediately closes with an error message.
The message "This program is not compatible with your Mac" may be shown when you try to start TaxCalc. This behaviour will be seen if you are trying to run TaxCalc for the Mac on a version of OS-X that is not supported by TaxCalc. TaxCalc needs OS-X 10.11 (El Capitan) or greater in order to...
rating 28 Dec, 2018 Views: 466
When I try to download TaxCalc I get "page cannot be displayed" or "SSL received a record that exceeded the maximum permissible length"
Some users have reported problems trying to download TaxCalc, with the following errors. Users with Internet Explorer may get: This page can't be displayed. Make sure the web address https://www.taxcalc.com is correct. Look for the page with your search engine. Refresh the page in a few...
rating 13 Jan, 2017 Views: 452
Cannot see files on Import dialogue when browsing for them
On occasion, customers report that they cannot import previous years' files. This may happen if you are trying to import from the folder Program Files or Program Files (x86). Windows puts permissions on the system which unfortunately will not allow the software to access these folders. If...
rating 18 Mar, 2016 Views: 442
Will TaxCalc run on 64-bit operating systems?
TaxCalc will run just as well on 32 bit or 64 bit variants of any of our supported Windows Operating Systems. All supported versions of the Mac and Linux Operating systems are 64 bit. If you do experience any problems running TaxCalc, please contact Support via email or phone and we will be...
rating 26 Aug, 2016 Views: 428

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