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Database Related
How do I move to a new computer, including to a different operating system?
There are now Linux and Mac versions of TaxCalc for all customers except Practices running the network version. Of course, our Windows versions continue to exist for all customer types. This article will help you move to a new computer, including between the different operating systems. The...
rating 27 Nov, 2020 Views: 6765
Automatic backup of TaxCalc on a server
The network version of TaxCalc uses the Postgres database engine. Backups need to be made on the server itself - there is no capability for users to make an automatic backup of the database from a 'client' computer. In a full blown server environment it may not be possible or desirable for users...
rating 27 Dec, 2019 Views: 3883
Where is my database stored and can I move it? (Individual users)
Unfortunately the database cannot be moved due to system settings within the software. The database itself must be stored in one of two different locations, depending on which option you selected during the installation. If you selected the Just me option during installation, the database will be...
rating 28 Mar, 2017 Views: 3364
Can I store the Postgres database on a remote drive or NAS box?
Storing the database on a remote drive or on a Network attached Storage (NAS) device is not supported by Taxcalc. The data should be on the same device as the one where the Postgres Service is running. Any other configuration is outside the scope for support by TaxCalc. NFS (Network File...
rating 06 Jan, 2017 Views: 2791
Postgres does not always start when the "server" machine is rebooted
On occasion the Postgres service that TaxCalc requires may not start in a timely manner, resulting in a connection error when attempting to start the TaxCalc program. To resolve please follow these steps on the TaxCalc server machine. Click on your Windows logo Type Services and open the...
rating 14 Apr, 2020 Views: 2109
Switching Databases within TaxCalc
If you have more than one database containing TaxCalc data on your network or via TaxCalc CloudConnect, you may on occasion need to switch between databases. Step 1: Switch database There are two different ways to do this which have been listed below. Switching on startup When you start...
rating 04 Sep, 2018 Views: 1879
Performing a custom installation of TaxCalc (advanced users only)
With the release of TaxCalc for the 2016 year, TaxCalc have included some advanced options when installing the network version of the program for the first time. These options include the ability to customise the installation location of the TaxCalc program and the database engine (PostgreSQL) to...
rating 27 Feb, 2017 Views: 1058
Database Connectivity error on Network version of TaxCalc
The following error may appear when using TaxCalc on a network. This message will occur if you are logged into the program and there is a dropped connection to the database. This can also occur if the machine wakes after being in a hibernate or sleep state. It can also occur if a backup...
rating 28 Mar, 2017 Views: 940
Can I migrate from the Standalone version of TaxCalc to the Network version?
Since early 2013 TaxCalc has employed two different database structures, one for Standalone users (SQLite) and one aimed at Network users (Postgres). For anyone looking to share data across multiple machines who are currently using the Standalone version, a migration will be required by our...
rating 17 Feb, 2021 Views: 778
How do I change the password for a user?
Please see below the step by step instructions on how to change a password for TaxCalc users (other than admin). Step 1: Log into TaxCalc as the admin user Open TaxCalc and log in with your admin username and password Step 2: Open Admin Launch Admin from the home screen. Step 3:...
rating 07 Jul, 2020 Views: 778
Error message: You do not have permission to access this application (individual users)
When opening TaxCalc you may receive the following Access Permission message when attempting to select any of the tax years: This error is likely caused by permission issues. To check this, complete the below steps: Close TaxCalc. Right-click on the TaxCalc icon. Choose Run as...
rating 28 Mar, 2017 Views: 572
External connections into the TaxCalc database
In line with our EULA TaxCalc does not permit third party software to insert, delete, interrogate, or in any way interact with the data held within the TaxCalc database. Whilst it is technically possible to connect to a TaxCalc database, outside of the application, it is not an area we can support...
rating 27 Sep, 2018 Views: 444
Database and linked files explained (Professional)
TaxCalc can now provide you with either a stand-alone or network installation set-up. If you’re using a stand-alone version, you have the option to store your returns either in a local database or in regular files, much like previous editions of TaxCalc. You can still open TaxCalc 2013...
rating 17 Oct, 2019 Views: 426
Error Updating Database after updating or restoring from an old backup file.
Non-practice and standalone users may experience an Error updating database error message after ; Restoring an old backup file from V11.7.061 or earlier into the latest version of TaxCalc ( V11.16.123) OR Manually running a newer installer (V11.16.XXX) over the top of an old installation. ...
rating 07 Oct, 2021 Views: 352
Error message when restoring database: Please close other [n] connections to DB (hub) and try again
If you receive this error message when restoring a database, it means that the program is unable to close all the active connections to the database. First, make sure that no other users are logged into TaxCalc and try to restore the database again. If this doesn't work, follow these steps...
rating 18 Mar, 2016 Views: 283

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