Knowledge Base - TaxCalc

	Updating eSign Company Name or Email Address In order to update the Company name or email address, please complete the below instructions: Go to Admin Centre. Go to the Applications option...
	02 Dec, 2025 Views: 2090

	eSign Credentials – Email already in use If you receive an error message titled Email already in use when trying to send an eSign envelope, it is because the email address you are trying to...
	02 Dec, 2025 Views: 1217

	Can I delete a Job Template? Depending on your permissions, you can delete a Job Template. However, you can't delete the predefined TaxCalc Job Templates or a Job Template that...
	02 Dec, 2025 Views: 456

	Job Template Task Actions There are two different methods to create your Tasks, Workflow mode or Checklist mode. Workflow mode allows you to automate the start of each Task,...
	02 Dec, 2025 Views: 936

	How to Delete Emails in Bulk To delete emails in bulk go to Communications Centre. From Message Activity select Sent/Cancelled from the top of the screen. Use Ctrl+A to...
	02 Dec, 2025 Views: 494

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	TaxCalc Release Notes 2025 Below are the Release Notes for TaxCalc 2025 releases. Click to see the Release Notes for 2013-2016 > 2017 > 2018 > 2019 > 2020 >...
	28 Nov, 2025 Views: 201243

	What is a 1046 authentication error? When you receive a 1046 error message in TaxCalc (as shown above) after attempting to file tax return, it will be due to one of the following: ...
	13 May, 2025 Views: 136248

	Update to refunds made by HMRC On 1st April 2015, HMRC updated their system to change the way they allocate repayments of overpaid tax. HMRC will only process the refund using...
	14 Feb, 2023 Views: 109324

	Useful HMRC links and contact numbers Personal Tax How to pay HMRC – Different ways to pay your Income Tax or Capital Gains Tax Online Services Helpdesk – Help signing up for...
	28 Jun, 2017 Views: 103431

	How do I download TaxCalc? To download and install TaxCalc on a new computer, or update it on a computer that already uses TaxCalc, we recommend viewing our video tutorial...
	25 Oct, 2022 Views: 87504

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