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Moving TaxCalc
Moving TaxCalc to a new computer (Individual, Partnership and Limited Company users)
On the Old PC Before starting you should know the location of the data files. Start the TaxCalc program and select a file within an appropriate year. The file location will be shown in the ‘File Info’ at the bottom of the screen. ​ In the example shown above, the information for...
rating 21 Mar, 2019 Views: 16232
Moving TaxCalc to a new computer (Practice user – standalone)
Moving TaxCalc to a new PC is a four-step process (see below). The instructions are broadly the same whether you use the SQLite database or Postgres but any differences are noted. If you store tax returns outside the database, contact our Support team before continuing. 1. Make a backup (old...
rating 21 Mar, 2019 Views: 10178
TaxCalc Crashes during installation or Update to Version 6 or later
For security and functionality reasons, TaxCalc have upgraded some of the components used in the program. In a small number of cases the graphics drivers used on some machines can cause unexpected issues, and one of the following errors may occur when installing, updating or running the software: ...
rating 05 Nov, 2018 Views: 7493
Error Licensing application - Error Code 36: "You have exceeded your permitted copies of TaxCalc..."
The following error message is displayed when trying to start TaxCalc: This message appears when the licensing server indicates that the licence is already in use on the maximum permitted number of machines. By default, you are allowed to install TaxCalc on two machines. Network users can...
rating 18 Oct, 2018 Views: 7479
Can I re-download TaxCalc on a new computer?
If you no longer have access to the computer you installed TaxCalc on last year – or if you uninstalled the software – you can (re-)download TaxCalc from our website. Follow these steps: Log in to your account using your email address and password. Go to My Products & Services. Click...
rating 09 Jan, 2017 Views: 5049
How do I move to a new computer, including to a different operating system?
There are now Linux and Mac versions of TaxCalc for all customers except Practices running the network version. Of course, our Windows versions continue to exist for all customer types. This article will help you move to a new computer, including between the different operating systems. The...
rating 08 Aug, 2018 Views: 5034
Moving TaxCalc to a new server (Practice - Network version)
The steps to move TaxCalc to a new server are outlined below. Make a backup (Existing Server) Uninstall the program (Existing Server) Install the TaxCalc software (NEW Server) Restore the backup (NEW Server) Make sure the workstations connect to the database on the new Server While the...
rating 28 Feb, 2018 Views: 4753
Can I run TaxCalc on a Mac?
We're working to make TaxCalc available to all our Mac customers. In the meantime, access depends on your type of TaxCalc account and Mac specifications. We currently have three versions of the TaxCalc program. Not all versions of TaxCalc can be run from a Mac computer. If the Mac computer meets...
rating 07 Sep, 2018 Views: 3247
How do I transfer tax return files from Windows to TaxCalc on Mac
If you have already started your returns, it is possible to transfer data from TaxCalc on Windows, as well as import returns directly from Prior years as far back as 2012. Despite this TaxCalc 2012 itself, and earlier versions, will not run on Mac. Returns from 2011/12 or before will need to be...
rating 28 Dec, 2018 Views: 2082
Withdrawal of Support for Windows XP and Server 2003
From the 1 March 2016, we no longer support our software and services on computers that run the Microsoft Windows XP and Server 2003 operating systems. Why have we withdrawn support? Microsoft have formally retired these very old operating systems (launched in 2001 and 2003 respectively) and no...
rating 09 Jan, 2017 Views: 1741

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