Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Video Training Guides
NEW

Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

HMRC Status
Useful Links
MTD for Agents MTD for Businesses What is MTD
Preparation
Agent Services Account
MTD for VAT
MTD for Income Tax
MTD for VAT
Digital Record Keeping
Quarterly Updates
Step-by-step Guide
HMRC's MTD Timeline
TaxCalc's MTD Journey
Moving TaxCalc
Moving TaxCalc to a new computer (Individual, Partnership and Limited Company users)
On the Old PC Before starting you should know the location of the data files. Start the TaxCalc program and select a file within an appropriate year. The file location will be shown in the ‘File Info’ at the bottom of the screen. ​ In the example shown above, the...
rating 07 Jul, 2020 Views: 22441
Moving TaxCalc to a new computer (Practice user – standalone)
Moving TaxCalc to a new PC is a four-step process (see below). The instructions are broadly the same whether you use the SQLite database or Postgres but any differences are noted. If you store tax returns outside the database, contact our Support team before continuing. 1. Make a backup (old...
rating 21 Mar, 2019 Views: 12293
TaxCalc Crashes during installation or Update to Version 6 or later
For security and functionality reasons, TaxCalc have upgraded some of the components used in the program. In a small number of cases the graphics drivers used on some machines can cause unexpected issues, and one of the following errors may occur when installing, updating or running the software: ...
rating 27 Jul, 2020 Views: 10129
Error Licensing application - Error Code 36: "You have exceeded your permitted copies of TaxCalc..."
The following error message is displayed when trying to start TaxCalc: This message appears when the licensing server indicates that the licence is already in use on the maximum permitted number of machines. By default, you are allowed to install TaxCalc on two machines. Network users can...
rating 18 Oct, 2018 Views: 9370
Moving TaxCalc to a new server (Practice - Network version)
The steps to move TaxCalc to a new server are outlined below. Make a backup (Existing Server) Uninstall the program (Existing Server) Install the TaxCalc software (NEW Server) Restore the backup (NEW Server) Make sure the workstations connect to the database on the new Server While the...
rating 06 May, 2020 Views: 6253
Can I re-download TaxCalc on a new computer?
If you no longer have access to the computer you installed TaxCalc on last year – or if you uninstalled the software – you can (re-)download TaxCalc from our website. Follow these steps: Log in to your account using your email address and password. Go to My Products & Services. Click...
rating 09 Jan, 2017 Views: 6115
How do I move to a new computer, including to a different operating system?
There are now Linux and Mac versions of TaxCalc for all customers except Practices running the network version. Of course, our Windows versions continue to exist for all customer types. This article will help you move to a new computer, including between the different operating systems. The...
rating 08 Aug, 2018 Views: 5915
Can I run TaxCalc on a Mac?
We're working to make TaxCalc available to all our Mac customers. In the meantime, access depends on your type of TaxCalc account and Mac specifications. We currently have three versions of the TaxCalc program. Not all versions of TaxCalc can be run from a Mac computer. If the Mac computer meets...
rating 07 Sep, 2018 Views: 3978
How do I transfer tax return files from Windows to TaxCalc on Mac
If you have already started your returns, it is possible to transfer data from TaxCalc on Windows, as well as import returns directly from Prior years as far back as 2012. Despite this TaxCalc 2012 itself, and earlier versions, will not run on Mac. Returns from 2011/12 or before will need to be...
rating 28 Dec, 2018 Views: 2491
Where is my database stored and can I move it? (Practice users)
The database cannot be moved due to system settings within the software. The locations are as follows. Windows Standalone users The database is called hub.sqlite. If you selected the just me option during installation, the database will be here: C:\Users\(Your...
rating 27 Mar, 2017 Views: 2241
Moving older versions of TaxCalc to a new PC (Individual customers)
On occasion you may find that you need to move older versions of TaxCalc (pre-2013) to a new computer. If you purchased the older versions, you can still download and run these versions. Firstly download and install the required program to the new computer from our website. On the new...
rating 24 Mar, 2020 Views: 1852
Moving TaxCalc to a new Mac (Practice – standalone user)
Before you move TaxCalc to a new Mac, make sure your current software is up to date. You can't easily move a database created in an older version of TaxCalc to a newer version. If you do have to restore an older backup and you experience problems, contact Support for help. Moving TaxCalc to a...
rating 18 Mar, 2016 Views: 897
Performing a custom installation of TaxCalc (advanced users only)
With the release of TaxCalc for the 2016 year, TaxCalc have included some advanced options when installing the network version of the program for the first time. These options include the ability to customise the installation location of the TaxCalc program and the database engine (PostgreSQL) to...
rating 27 Feb, 2017 Views: 886
Moving older versions of TaxCalc from one PC to another (Practice users)
On occasion you may find that you need to move older versions of TaxCalchub (Pre 2013) and its data to a new computer. The required steps are as follows: Install the required years' program on your new computer Copy the relevant returns from the old PC Associate these returns with the...
rating 27 Mar, 2017 Views: 858
How to export accounts data
The TaxCalc Accounts Production module is used to manually post transactions, edit notes, file accounts to Companies House and create the iXBRL accounts file to attach to the CT600. Sometimes you may make postings against an incorrect client or accounting period. Rather than delete the incorrect...
rating 23 Apr, 2018 Views: 587

← Prev Next
1 2