Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Client Hub
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

HMRC Status
Useful Links
Accountancy Practices
and Tax Advisors
 
Individuals, Businesses, Trusts
and Partnerships
SOFTWARE
Client Hub
Accounts Production
Tax Return Production
VAT Filer
Company Incorporator
Companies House Forms
Companies House Integration
GDPR Centre
eSign Centre


SERVICES
CloudConnect
AML Identity Checking
TAX SOFTWARE
Individual
Limited Company
Partnership
Trust


VAT SOFTWARE
VAT Filer for Business
Sub Categories
folder Printing
folder Download/Install
folder Previous years
folder Backing up and Restoring
folder Moving TaxCalc
folder Updating TaxCalc
folder Firewalls and Proxy Servers
folder Mac
folder Imports
folder Database Related
folder Linux


Technical
Is TaxCalc compatible with Windows 10?
The TaxCalc software has been tested on Microsoft Windows 10 and it is compatible on this operating system. For up to date information on compatibility and a full list of supported Operating Systems, the Knowledge Base article System Requirements for TaxCalc provides more information.
rating 09 Jan, 2017 Views: 2094
Where is my database stored and can I move it? (Individual users)
Unfortunately the database cannot be moved due to system settings within the software. The database itself must be stored in one of two different locations, depending on which option you selected during the installation. If you selected the Just me option during installation, the database will be...
rating 28 Mar, 2017 Views: 2089
Automatic backup of TaxCalc on a server
The network version of TaxCalc uses the Postgres database engine. Backups need to be made on the server itself - there is no capability for users to make an automatic backup of the database from a 'client' computer. In a full blown server environment it may not be possible or desirable for users...
rating 24 Apr, 2018 Views: 2025
How do I transfer tax return files from Windows to TaxCalc on Mac
If you have already started your returns, it is possible to transfer data from TaxCalc on Windows, as well as import returns directly from Prior years as far back as 2012. Despite this TaxCalc 2012 itself, and earlier versions, will not run on Mac. Returns from 2011/12 or before will need to be...
rating 28 Dec, 2018 Views: 1807
How to install the Windows version of TaxCalc
The process to install the Windows version is broadly the same for Individual and Practice users. Running an installation will install a new version or update an existing copy of TaxCalc. Download the latest version of TaxCalc. Depending upon the version you have, you may be offered TaxCalc for...
rating 21 Mar, 2016 Views: 1747
Withdrawal of Support for Windows XP and Server 2003
From the 1 March 2016, we no longer support our software and services on computers that run the Microsoft Windows XP and Server 2003 operating systems. Why have we withdrawn support? Microsoft have formally retired these very old operating systems (launched in 2001 and 2003 respectively) and no...
rating 09 Jan, 2017 Views: 1715
When I try to log in, it states the user is already logged in (Practice users)
The user can receive the following message when they log in to a networked version of TaxCalc User Already Logged In PLEASE NOTE that this user already appears to be logged in. This could be a result of a network error, power failure or similar. If so, you can continue to log in, however, if...
rating 18 Mar, 2016 Views: 1712
How to change the Advanced Display Settings within TaxCalc if the software does not display as expected
TaxCalc has updated some of the components it uses behind the scenes. On some machines with particular graphics cards/drivers, or on Terminal Server configurations, the program may not behave as expected. On others the default scaling on High DPI screens may not display according to the users...
rating 31 Jul, 2018 Views: 1684
How do I fix problems with print preview in TaxCalc?
If you're having problems with print preview, follow these steps to reinstall Adobe Acrobat Reader: Uninstall the program: Start > Control Panel > Uninstall a program Uninstall any instances of Adobe Reader Reboot your PC. Go to the Adobe website for the latest version of...
rating 13 Mar, 2017 Views: 1657
I am using Microsoft Office 2003 and Mail Merge does not seem to be working
TaxCalc does not support the use of Office 2003 for any TaxCalc integration. If you are planning on Importing or exporting summaries/accounts into TaxCalc, it is recommended that you have Microsoft Office 2010, 2013, 2016 or Office 365. PLEASE NOTE: TaxCalc cannot offer help with the use of...
rating 11 Sep, 2018 Views: 1641

Prev Next
1 2 3 4 5 6 7 8 9 10