Recent Articles
Biometric ID Checks - Frequently Asked Questions
This Knowledgebase Article provides general frequently asked questions regarding Biometric ID Checks. KB3437 - Guide to your client’s journey...
rating 01 Dec, 2025 Views: 1
Guide to your client’s journey through the verification process using the Credas app
This journey applies when the option to initiate ‘Biometric Identity Check for Companies House - Option 1’ is selected in the wizard. Your...
rating 01 Dec, 2025 Views: 1
Biometric Identity Check Result
Biometric Identity Check Result This article aims to help you understand the overall result you may see for the biometric identity check. The...
rating 01 Dec, 2025 Views: 2
Biometric Identity Check - Liveness Results
Biometric Identity Check - Liveness Results This article aims to help you understand the results you may see for the Liveness check performed as...
rating 01 Dec, 2025 Views: 2
​​​​​​​Biometric Identity Check - Document Verification Results
Biometric Identity Check - Document Verification Results This article aims to help you understand the results you may see for the Document...
rating 01 Dec, 2025 Views: 2


Most Viewed
TaxCalc Release Notes 2025
Below are the Release Notes for TaxCalc 2025 releases. Click to see the Release Notes for 2013-2016 > 2017 > 2018 > 2019 > 2020 >...
rating 28 Nov, 2025 Views: 200995
What is a 1046 authentication error?
When you receive a 1046 error message in TaxCalc (as shown above) after attempting to file tax return, it will be due to one of the following: ...
rating 13 May, 2025 Views: 136216
Update to refunds made by HMRC
On 1st April 2015, HMRC updated their system to change the way they allocate repayments of overpaid tax. HMRC will only process the refund using...
rating 14 Feb, 2023 Views: 109295
Useful HMRC links and contact numbers
Personal Tax How to pay HMRC – Different ways to pay your Income Tax or Capital Gains Tax Online Services Helpdesk – Help signing up for...
rating 28 Jun, 2017 Views: 103403
How do I download TaxCalc?
To download and install TaxCalc on a new computer, or update it on a computer that already uses TaxCalc, we recommend viewing our video tutorial...
rating 25 Oct, 2022 Views: 87446