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Step-by-step Guide
Sales Enquiries
Can I produce tax returns, computations and accounts in TaxCalc?
You can use TaxCalc Accounts Production to produce accounts, but not tax returns or computations. To produce Tax Returns and Computations you need to use TaxCalc Tax Return Production. Below is a breakdown of the functionality offered to see if the products cater for your requirements. TaxCalc...
rating 17 Oct, 2019 Views: 3228
When should I renew my annual licence for my TaxCalc products?
Products for practice users run on a 12-month licence. When your licence is due to expire you'll receive a Licence Expiry Warning in the software and a button to Renew Licence, which will take you straight to the login page on the TaxCalc website. To check your renewal date, follow these steps: ...
rating 18 Mar, 2022 Views: 2019
What's the difference between renewing, upgrading and updating my TaxCalc software?
At TaxCalc we use the same terminology that's used across most software markets. Some of these expressions can seem similar so to avoid confusion, this page gives an explanation of each. Renewal If you're a user of our Accountancy Practice software, you'll be invited to renew your package 30...
rating 08 Nov, 2022 Views: 1764
How do I upgrade my TaxCalc practice software?
To understand some of the terms used on this page please read What is the difference between renewing, upgrading and updating my TaxCalc practice software?. You can upgrade your TaxCalc Tax Return Production or Accounts Production package to a different one at any time. If you're within 30 days...
rating 12 Feb, 2020 Views: 1486
What are the benefits of pre-ordering TaxCalc (Individual and Business users)?
If you're an Individual or Business customer, you can pre-order TaxCalc approximately 30 days before the update is released in late March. The benefits of pre-ordering TaxCalc are as follows: No extra cost. Avoid the Sales team at their busiest time. First to be notified of the release. ...
rating 08 Nov, 2022 Views: 1342
TaxCalc practice software Competitor Data Migration service
The TaxCalc Competitor Data Migration service is provided to help get your TaxCalc practice software up and running as smoothly as possible. Each conversion will be individually discussed with you by our team to confirm what we can bring over from your current provider. We will be connecting to...
rating 14 Feb, 2023 Views: 1060
What happens to the TaxCalc Application when the licence expires and is not renewed?
When the TaxCalc license expires, all of the content in the database becomes read-only. The application will not allow the user to edit, file or print tax returns or accounts. You will still be able to view your existing client list however their returns will be locked in a read only state until...
rating 12 Oct, 2020 Views: 919
How do I upgrade my licence? (Practice users)
If your requirements for the system change whilst you have an active license, it may be best to clarify your yearly requirements with a member of our Sales team. The reason for this is that the licences purchased will activate for a 12 month period and therefore you should consider what you will...
rating 23 Oct, 2019 Views: 860
Where will I find my invoice?
TaxCalc automatically sent confirmation of payment to your registered email address upon receiving your payment. If you'd like a copy of your VAT invoice, follow these steps: Go to the TaxCalc website. Click on Log in and enter your email address and password, then click Log in – if you...
rating 18 Feb, 2021 Views: 787
What is TaxCalc Hub?
Hub is the intelligent platform underpinning TaxCalc, Accounts Production, VAT, Company Secretarial & many more! It comes free with your practice software and installs automatically with it. Hub is the central platform on which all your TaxCalc products sit. It shares information to minimise...
rating 04 Apr, 2023 Views: 770
How long will my trial product last?
Trial versions are active for 14 days for Tax Return Production, Accounts Production, VAT Filer and other modules. A trial of Practice Manager is automatically included. If your trial has expired or should you wish to set up a trial please contact Sales on 0345 5190 883. You can find out more...
rating 04 Apr, 2023 Views: 601
I haven't used all of my licences but am being told I need to upgrade. What can I do?
When you get a message which states you have used all of your licences and you have to upgrade, the best thing to do if you dispute this is to click on the Help > View Licence Information option. In here, this will display the necessary details for the clients which have consumed a licence...
rating 01 Jul, 2021 Views: 485
How often do I need to purchase TaxCalc?
Individual Users When purchasing the software, you purchase a perpetual licence. This means that the licence is never ending and you buy each licence for individual tax years at a time. Therefore if you require 2 different tax years, 2 purchases will be required. E.g. Individual 6 for 2016 and...
rating 23 Apr, 2018 Views: 350
Payment Issue - problem with your regular payment
What to do if you receive the warning 'There is a problem with your regular payment', in TaxCalc Notifications: The warning means that we haven't received your monthly instalment. In order to resolve the issue you can either: 1. Log on to the TaxCalc website using your registered email...
rating 04 Apr, 2023 Views: 97
How do I renew all my TaxCalc products together, at the same time?
As all TaxCalc products offer 12 months' usage from the date they're first licensed or from the date of upgrade, your annual expiry dates may fall at different points during the year. If you want to synchronise the expiry dates of all your products to give you one clear ongoing renewal date, call...
rating 15 Nov, 2022 Views: 41

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