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Document Manager
Getting Started with TaxCalc Document Manager powered by SmartVault
TaxCalc Document Manager is powered by SmartVault as an integral part of TaxCalc’s Practice Management toolkit, that supports our strategy to provide choice and control over the products a practice needs to run efficiently. With Document Manager and TaxCalc eSign Centre you can have the best of...
rating 17 Oct, 2019 Views: 35
How does eSigning work with TaxCalc Document Manager?
When you need formal approval from your client, simply use TaxCalc eSign Centre to pack your documents into an eSign envelope and send for signature. Once the signing process is complete, upload your signed document to Document Manager in just a few simple steps. Please note: You will need an...
rating 17 Oct, 2019 Views: 23
What happens to the data after I cancel?
If you decide not to renew your Document Manager subscription, your account and any data will no longer be accessible. However, accounts can be reactivated within 90 days of cancellation. Within the 90 day cancellation period you can contact us to make arrangements to allow access for up to 1...
rating 17 Oct, 2019 Views: 14
Document Manager Onboarding and Training
Once you have activated your account and logged in to Document Manager, you will automatically be directed to the SmartVault home screen. From here you will receive a welcome email with a handy link to the SmartVault Getting Started Guides which include comprehensive tutorials and videos to get you...
rating 17 Oct, 2019 Views: 9
Who shall I contact for any Document Manager Support queries?
For any queries please visit the SmartVault Support website or contact SmartVault Support and select I have a SmartVault account for Live Chat and Email Support. Alternatively, you can call SmartVault Support on 01223 735906 where lines are open Monday – Friday, 9am – 3am. For all...
rating 04 Nov, 2019 Views: 8
How to upload files from TaxCalc into SmartVault
You can easily upload your TaxCalc documents to Document Manager for secure online documentation storage and file sharing. For more details, please see Printing files from TaxCalc to SmartVault. You will need to be logged into the SmartVault Connected Desktop software to do this. Installing the...
rating 17 Oct, 2019 Views: 6
What is TaxCalc Document Manager powered by SmartVault?
Document Manager is your complete solution for online documentation storage and secure file sharing. You can standardise and digitise your workflow with an all-in-one solution specifically built for accounting and business professionals. With Document Manager you can: Go paperless and...
rating 17 Oct, 2019 Views: 6
How do I install the Document Manager Connected Desktop Software?
The Document Manager connected desktop client application provides a connection between your computer and the Document Manager Portal. Click here for more information on how to install the desktop client.
rating 17 Oct, 2019 Views: 4
Does TaxCalc Document Manager work on a Mac?
You can connect to the Document Manager SmartVault Drive and the SmartVault Portal to access, upload and share files from any device, including Macs. However, as the SmartVault Desktop Software is a Windows application, it is not compatible with a Mac, therefore any local Document Manager...
rating 17 Oct, 2019 Views: 3
How long will it take for my Document Manager account to be activated?
You will receive an email from SmartVault within 1-2 business days inviting you to activate your Document Manager account. Once activated, you’ll be ready to go! If you do not receive the email please check your junk mail folder. If you still haven’t received the activation email please...
rating 17 Oct, 2019 Views: 3

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