Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Client Hub
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

HMRC Status
Useful Links
MTD for Agents MTD for Businesses What is MTD
Preparation
Agent Services Account
MTD for VAT
MTD for Income Tax
MTD for VAT
Digital Record Keeping
Quarterly Updates
Step-by-step Guide
HMRC's MTD Timeline
TaxCalc's MTD Journey

Accountancy Practices and Tax Advisors
PRACTICE MANAGEMENT
Practice Management
Client Hub
Companies House Integration


PRACTICE COMPLIANCE
AML Centre
NEW

AML Identity Checking
GDPR Centre  
COMPLIANCE SERVICES
TAXATION AND HMRC
Tax Return Production
Vat Filer

FINANCIAL REPORTING
Accounts Production

COMPANY SECRETARIAL
Company Incorporator
Companies House Forms
COMMUNICATION MANAGEMENT
eSign Centre


SERVICES
CloudConnect
Recent Articles
How do I make a claim for Enterprise Investment Scheme disposal relief?
You can make a claim for Enterprise Investment Scheme disposal relief in SimpleStep mode: Go to the Capital Gains section. Go to the Asset Details screen and enter the details. Tick the box Tick box if you are claiming Entrepreneur's Relief or any other reliefs or elections for this asset...
rating 21 Aug, 2019 Views: 11829
How do I make a claim for Enterprise Investment Scheme deferral relief?
To claim for Enterprise Investment Scheme (EIS) deferral relief, you need to enter details of the asset under Capital Gains. If you already have a PDF summary of the information relating to Capital Gains, you can use HMRC Forms mode. SimpleStep mode Complete the Asset Details screen. Tick...
rating 21 Aug, 2019 Views: 2348
What tax years can I file online?
Self Assessment Your Self Assessment Tax Return (SA100, SA800, SA900) normally has to be (completed and submitted to HM Revenue and Customs) by 31 October following the tax year end (5 April) if you file on paper, or by 31 January following the tax year end if you file online. So the 2019 tax...
rating 20 Aug, 2019 Views: 2574
How do I complete a return for a foster carer?
Use HMRC Forms mode to complete a tax return for a foster carer. Refer to the HMRC helpsheet on foster carers to guide you through the tax return as it gives useful scenarios and advice on calculating tax liability. Instructions on completing the self employment pages are on page 2 of this...
rating 20 Aug, 2019 Views: 12977
How do I find a missing file? (Individual, Partnership and Limited Company users)
When using TaxCalc's Individual, Partnership and Limited Company range of products, all returns that you create are stored on your local machine as return files. The files will be named with the following extensions: Individual – .tcsXX (where XX is the relevant tax year – for example...
rating 20 Aug, 2019 Views: 6846
Quick access via the cog menu
TaxCalc includes a cog menu that you can access from many screens within TaxCalc. This allows you to jump into other applications, access tasks and add notes to a client without navigating to a different area. When the cog menu is accessible it's shown at the top right of the screen, below the...
rating 20 Aug, 2019 Views: 313
Why am I not receiving tax relief for my pension contributions?
You'll only see tax relief for your pension contributions if you pay tax at the higher rate. You make pension contributions net of basic tax. If you are a basic rate taxpayer, you receive tax relief in the form of HMRC topping up your payment by 20%. You get the tax relief automatically if...
rating 20 Aug, 2019 Views: 1600
Generating message keeps appearing on the Tax Return
When adding a large number of assets (more than 20 or so) into the Capital Gains pages, users sometimes report the return displays a recurring message stating that the return is being generated which can then slowdown the process of creating the return. We have found that increasing the interval...
rating 20 Aug, 2019 Views: 223
How to use HMRC Self assessment APIs for practice
What are APIs? HMRC have provided a method of obtaining information relevant to the completion of a Tax Return called Application Program Interfaces or APIs. This is the first part of their overall Digital transformation project known as Making Tax Digital. Not a practice? The following...
rating 20 Aug, 2019 Views: 5928
How do I use excess pension contribution allowance carried forward from previous years?
TaxCalc automatically offsets your pension contribution allowance against your pension contributions for the current year. If there's an excess, you can bring forward any unused allowance from the previous three years (starting with the oldest year) and offset this against the excess. For...
rating 20 Aug, 2019 Views: 1399
Moving TaxCalc to a new computer (Individual, Partnership and Limited Company users)
On the Old PC Before starting you should know the location of the data files. Start the TaxCalc program and select a file within an appropriate year. The file location will be shown in the ‘File Info’ at the bottom of the screen. ​ In the example shown above, the information for...
rating 19 Aug, 2019 Views: 16732
How do I offset Capital (CGT) losses?
Any unused Capital Gains Tax losses from previous years that are carried forward have to be used against the first available capital gains. This means that you can reduce your capital gains to the yearly allowance amount (£11,700 in 2018-19) and carry forward the remaining losses. TaxCalc does...
rating 19 Aug, 2019 Views: 17412
How do I apply the Scottish tax rate to my return and what impact does this have?
When using TaxCalc, the tax return should automatically have the tax rate applied based on the postcode of the address on the return. Therefore the return will automatically apply the Scottish rate if there is a Scottish postcode. If this doesn't happen, please ensure that you are running the...
rating 19 Aug, 2019 Views: 507
Retired Operating Systems
From time to time, it becomes necessary for TaxCalc to cease supporting certain versions of computer operating systems. Usually, these are for reasons such as the developer of that operating system stops providing support or security updates. When our official support stops, we stop testing the...
rating 19 Aug, 2019 Views: 766
Unable to connect to QuickBooks Online – The application has already been subscribed to by another user for this company
When connecting to QuickBooks Online, occasionally users may see ‘We’re experiencing some problems, the application has already been subscribed to by another user for this company’ message. This error occurs if a QuickBooks Online user has previously connected to QuickBooks Online and the...
rating 19 Aug, 2019 Views: 182
Withdrawal of Support for Mac OS 10.11 (El Capitan)
From release 8.0.022, we will no longer support our software and services on computers that run on the Mac OS 10.11 (El Capitan) operating system. Why have we withdrawn support? We support older operating systems for as long as we can. However, for technical reasons we have had to cease...
rating 16 Aug, 2019 Views: 66
Merging of Multiple Databases - How it Works
When combining two or more databases into one for migration purposes, it is important to note what information can be kept and what data will be lost. Some information can be exported and re-imported manually into another TaxCalc database, however this may require some editing from the user’s...
rating 16 Aug, 2019 Views: 165
How do I carry back a loss to a previous financial year on a CT600?
HMRC claim that so long as box 45 (Claim or relief affecting an earlier period) is ticked on the current year return, you should not need to re-file the amendment for the earlier year. This being said, customers have previously reported that although this box is ticked, the repayment has not been...
rating 16 Aug, 2019 Views: 19659
How do I setup a user?
When TaxCalc is set up on a network, each person who will be logging in needs to have their own user account. Only one person can be logged in as the admin user. If someone else tries to log in as the admin user at the same time, they will force the other person off the system. This SimpleStep...
rating 16 Aug, 2019 Views: 3228
All you need to know about Student Loan repayments
Overview: The student loan repayment due for the year is calculated from your income in the tax year not the amount of debt remaining. The repayment amount will be 9% of all net adjusted income (above a threshold) until the debt is cleared. If you are employed, the repayment will have been...
rating 13 Aug, 2019 Views: 3530
How to check the integration between tax returns and Practice Manager data
If you enter any data in a tax return that has not been entered into Practice Manager (or vice versa), you can transfer the new values entered and overwrite the old entries. You can do this by checking the integration of a return. To do this: Open the tax return for a client. Click on the...
rating 08 Aug, 2019 Views: 118
How to use the AML service through our website.
You can access the Anti Money Laundering service from your account by following these steps. Log into our website with your email address and password. Select My Account > My Products and Services. Under Service at the bottom of the page select Start New. Click on Start new search from...
rating 08 Aug, 2019 Views: 546
Known issues in the latest released version of TaxCalc
Below is a list of notable issues that have been reported in recent versions of TaxCalc since their release. Other issues may exist that have not yet been confirmed or investigated, or are trivial/cosmetic. This should be read in conjunction with our article How are software enhancements and...
rating 08 Aug, 2019 Views: 5281
How to use HMRC Self assessment APIs for Individuals
What are APIs? HMRC have provided a method of obtaining information relevant to the completion of a Tax Return called Application Program Interfaces or APIs. This is the first part of their overall Digital transformation project known as Making Tax Digital. Not an Individual user? The...
rating 07 Aug, 2019 Views: 1614
How are software enhancements and issues prioritised at TaxCalc?
Every piece of software in every sphere will always have a list of outstanding enhancement requests and issues. We are fortunate that the list for TaxCalc is brief by industry standards and we are able to cover most things on a fairly short cycle due to our above average release frequency....
rating 07 Aug, 2019 Views: 812