Recent Articles
Where do I report foreign earnings not taxable in the UK?
You don't usually have to declare foreign earnings that aren't taxable in the UK on the tax return, however if you do want to declare these earnings please follow the instructions below. SimpleStep mode Go to Residence and remittance > Dual Residence. Complete the wizard for the relevant...
rating 20 Nov, 2024 Views: 5468
TaxCalc Training
At TaxCalc, we know our products are easy to use and intuitive though also appreciate that bespoke training or consultancy may get you and your team using the product even more efficiently and effectively. So, whether you need training for a new module or consultancy to ensure you're getting the...
rating 19 Nov, 2024 Views: 47
Self Serve Support Tools
As a TaxCalc customer, we want to give you access to as many educational tools as we can to help you with any TaxCalc queries you may have. Here we have listed a few to help you. We also offer bespoke training and consultancy sessions and more information cane be found here: TaxCalc Training. ...
rating 18 Nov, 2024 Views: 426
R&D SME payable tax credit - calculation when periods straddle 1 April 2023
From 1 April 2023, the rate used for calculating the payable tax credit reduced from 14.5% to 10% for the R&D SME scheme. HMRC have issued guidance within the Research and Development manual (CIRD90500) on how to calculate the total payable tax credit when the accounting periods straddle 1...
rating 14 Nov, 2024 Views: 223
How do I change registered email address for a client?
You can add or change a registered email address for a new or existing client in Practice Manager and you can also submit changes to the client’s registered email address to Companies House using Companies House Forms. Please follow these steps to add or change a registered email address for...
rating 11 Nov, 2024 Views: 69
TaxCalc Release Notes 2024
Below are the Release Notes for TaxCalc 2024 releases. Click to see the Release Notes for 2013-2016 > 2017 > 2018 > 2019 > 2020 > 2021 > 2022 > 2023 TaxCalc Product Update - version 16.0.110 - Released on 23 October 2024 Please note: For Customers who have not already...
rating 31 Oct, 2024 Views: 171975
Pension Lifetime Allowance changes from 1 April 2023
The lifetime allowance charge was abolished by Finance (No.2) Act 2023 s18 with effect from 6 April 2023, although other tax charges can apply in its place. Under Finance (No.2) Act 2023 s19, benefits that would have otherwise suffered a 55% lifetime allowance charge are instead treated as pension...
rating 24 Oct, 2024 Views: 132
Getting Started with WorkFlow
WorkFlow is the enhanced integrated practice management solution everyone’s been waiting for. With TaxCalc’s Practice Manager (the enriched and renamed version of our trusted and popular Client Hub) working together with WorkFlow, you can take even more control of how your practice works by...
rating 23 Oct, 2024 Views: 3633
WorkFlow - Feature Overview and Getting Started
WorkFlow is our enhanced integrated practice management solution. With TaxCalc’s WorkFlow you can take even more control of how your practice works by creating, customising and co-ordinating all your Jobs and Tasks in just a few simple steps. Whether you’re a new or existing TaxCalc user,...
rating 23 Oct, 2024 Views: 1206
How to activate client restriction?
It is possible to assign specific clients to specific users within the database by placing client restrictions. This will restrict a user from viewing certain client/s. This can be done in the user's settings. In order to set the client restriction, Launch Admin Centre > Users > Edit User...
rating 23 Oct, 2024 Views: 1469
How do I setup a user?
When TaxCalc is set up on a network, each person who will be logging in needs to have their own user account. Only one person can be logged in as the hub admin user. If someone else tries to log in as the hub admin user at the same time, they will force the other person off the system. This...
rating 23 Oct, 2024 Views: 8581
How do I create a tax return?
You can use TaxCalc to produce tax returns for years dating back to 2011–12 for Income Tax and to 2006–07 for Corporation Tax. Before you can create a tax return, you need to set up a client record in Practice Manager. There are two ways to do this: How do I import a TaxCalc tax return? ...
rating 23 Oct, 2024 Views: 6311
Setting User Security Roles
Practice and CloudConnect versions of TaxCalc allow multiple users to log in to the software. Each user is assigned to a Security Role which controls the level of permissions for any user assigned to it. A security role's permissions are defined when setting up the user or when editing the...
rating 23 Oct, 2024 Views: 2389
How do I back up the database?
TaxCalc uses a database to store client, accounts and tax return data. This SimpleStep guide will help you to take regular backups. If you run TaxCalc on a network, you must perform the backup on your server. You can't run a backup remotely from a computer that's connected to the server. If...
rating 23 Oct, 2024 Views: 8185
How to Set Up Two-Factor Authentication (2FA)
TaxCalc offers you the ability to log in using an extra layer of security by using two-factor authentication. In order to use two-factor authentication, you will need to use an authentication application if you don’t have one already, to provide the second factor of the authentication. See KB3189...
rating 23 Oct, 2024 Views: 4897
How to complete Advanced Security for Cloud Connect Users
If you would like to find out more information on Advanced security please feel free to have a look through our other Knowledge base article: What is Advanced Security? This article will run through the steps on completing the Advanced Security for Cloud. Open your web browser. Go to...
rating 23 Oct, 2024 Views: 4385
My update gets stuck at a certain percentage - what do I do?
TaxCalc issues updates to users throughout the year and users will usually run through the below process to complete the update. Open TaxCalc and log in with the hub admin username and password (if login is enabled). Under Notifications, expand the option for Update Available where you will see...
rating 23 Oct, 2024 Views: 693
Setting up a new machine or user on CloudConnect for the first time
The following steps should allow users to add a new user/machine to CloudConnect. There are three main steps. Set up a new user in the CloudConnect database Add TaxCalc to the computer Log in as the user for the first time Please Note: The following information will be required in...
rating 23 Oct, 2024 Views: 9400
How do I skip the login process?
For improved security, TaxCalc asks you to log in each time you open the program. However, if you're a single user and don't need multiple logins or this added security measure, you can set TaxCalc to automatically log in for you. You can also set TaxCalc to automatically open Practice Manager...
rating 23 Oct, 2024 Views: 3266
Getting Started with Anti-Money Laundering (AML)
TaxCalc’s AML products help accountants, bookkeepers and other finance professionals meet their obligations under the Money Laundering Regulations. TaxCalc offers two products that work together helping you meet those obligations. AML Centre AML Identity Checking service AML Centre...
rating 23 Oct, 2024 Views: 3099
How do I create a client portfolio?
Before you can establish a client portfolio for different users within Practice Manager, you need to make sure that the users have been set up correctly within Admin. Go to Admin > Users and check how many users appear. If there is only one user (the default will be hub admin), then read...
rating 23 Oct, 2024 Views: 1554
Database Connectivity error on Network version of TaxCalc
The following error may appear when using TaxCalc on a network: This message will occur if you are logged into the program and there is a dropped connection to the database. This can also occur if the machine wakes after being in a hibernate or sleep state. It can also occur if a backup...
rating 23 Oct, 2024 Views: 1265
How do I change the password for a user?
Please see below the step by step instructions on how to change a password for TaxCalc users. Step 1: Log into TaxCalc as the admin user Open TaxCalc and log in with your hub admin username and password Step 2: Open Admin Launch Admin from the home screen. Step 3: Open the Users...
rating 23 Oct, 2024 Views: 1645
What is Advanced Security?
Your TaxCalc customer account is currently accessed through an email address and password combination. These details are also used to license your software. The Advanced Security Settings increase the amount of security set on your account and make it harder for a third party to attempt to gain...
rating 23 Oct, 2024 Views: 2996
Update Failed - Error updating TaxCalc
In certain circumstances, users may encounter the below error message: This is due to a subsequent update or hotfix being released. If you use the practice version of TaxCalc (with Practice Manager and the log in screen when opening TaxCalc usually), please ask your TaxCalc hub...
rating 23 Oct, 2024 Views: 15160