Recent Articles
Known issues in the latest released version of TaxCalc
Below is a list of notable issues that have been reported in recent versions of TaxCalc since their release. Other issues may exist that have not yet been confirmed or investigated, or are trivial/cosmetic. This should be read in conjunction with our article How are software enhancements and...
rating 24 May, 2024 Views: 32544
Self Serve Support Tools
As a TaxCalc customer, we want to give you access to as many educational tools as we can to help you with any TaxCalc queries you may have. Here we have listed a few to help you. Support Links Knowledge Base Articles Search our extensive knowledge base for information on frequent...
rating 21 May, 2024 Views: 147
How do I use the Data Mine wizard?
The Data Mine wizard enables you to filter your entire client database by specific criteria. For example, you can search for anyone who is due to make a payment on account. You can access the Data Mine wizard in Administration, Report Manager or the Communications Centre. Once you've created a...
rating 21 May, 2024 Views: 19048
How to use custom eSign email templates
Within Admin Centre > Applications > eSign Centre select Email Templates from the left-hand menu. Click Add New Template to open the Email Templates dialog. Enter a Template Name. Then within the Template Body, enter the text you would like to use as your email template. Click Save...
rating 21 May, 2024 Views: 25
#502 – fatal: Authorisation Failure (when submitting accounts to Companies House)
When attempting to file to Companies House, you may get the error message #502 – fatal: Authorisation Failure. If you receive this error. it means that one of the following entries is incorrect or missing. Please check all the details carefully and re-enter them where possible. Delete any spaces...
rating 20 May, 2024 Views: 7320
Basis Period Transition when more than one accounting period (for TaxCalc versions prior to April 2024)
TaxCalc April 2024 update Please note that the April 2024 update of TaxCalc contains additional functionality for handling multiple accounting periods for the same Self Employment. For details of how to use the additional functionality, see this Knowledge base article. We recommend that you...
rating 16 May, 2024 Views: 763
TaxCalc Release Notes 2024
Below are the Release Notes for TaxCalc 2024 releases. Click to see the Release Notes for 2013-2016 > 2017 > 2018 > 2019 > 2020 > 2021 > 2022 > 2023 TaxCalc Product Update - version 14.6.300 - Released on 1st May 2024 Please note: For Customers who have not already...
rating 13 May, 2024 Views: 163166
How do I create Group Accounts in TaxCalc?
From version 14.6.300 of TaxCalc we introduced the option to create Group Accounts for limited companies applying FRS102 and FRS102 1A. These instructions will take you through the process of creating and submitting group accounts electronically to Companies House. Accounts Production >...
rating 08 May, 2024 Views: 177
How to Use Jobs to Automatically Create the Next VAT Period for VAT Returns
For clients who are enrolled for MTD, it is expected that a user should manually fetch their first VAT period (or create a manual period that matches HMRCs period), create a job or standalone task, and link the period. Then on recurrence of the job/task all subsequent periods are auto-created...
rating 07 May, 2024 Views: 317
TaxCalc and passwords
As a user of TaxCalc, you may already be aware that there are varying passwords that you may have setup. This article will cover the different type of passwords that we use, the importance of each and more information on how to reset these if required. PLEASE NOTE: For security reasons, TaxCalc...
rating 02 May, 2024 Views: 3194
How does submission of accounts to Companies House work?
Once you are happy with the accounts, you can then complete the submission to Companies House. Click on Check and Finish. If there are no errors, click on File To Companies House. Go through the 'File online to Companies House Wizard', choose Registrar Financial Statements or the Full...
rating 01 May, 2024 Views: 1902
What financial statements can I generate in Accounts Production?
You can use Accounts Production to generate the following financial statements: Sole trader accounts: with a Profit & Loss account and Balance Sheet with an Income & Expenditure account Partnership accounts Limited Liability Partnership accounts Small Limited Company...
rating 01 May, 2024 Views: 3050
Basis Period Transition when more than one accounting period
How should I enter details of multiple accounting periods for a self employment? From tax year 2024-25 onwards, self-employed individuals will be taxed on the profits that arise in the tax year that runs from 6 April to the following 5 April (the tax year basis). This replaces the previous current...
rating 01 May, 2024 Views: 265
What are the Companies House Charges?
Companies House Charges Charges for Incorporation are as follows: Company incorporations Transaction Channel Fee Incorporation Digital £50 Incorporation (same day) Software £78 Incorporation Software £50 Incorporation Paper £71 ...
rating 01 May, 2024 Views: 1196
HMRC Filing Exclusions and Special Cases 2023/24
HMRC Filing Exclusions 2023/24 Exclusions have arisen due to the previous introduction of additional allowances and bands for certain types of income, making the calculation of the tax liability more complex. HMRC systems expect our software to match their method of calculation in order for the...
rating 24 Apr, 2024 Views: 105
Can I import a trial balance from the bookkeeping APIs for a period longer or shorter than a year?
Currently, the function to read information from third party APIs for Xero, FreeAgent and QuickBooks online only records a client’s financial year end date so it is only possible to obtain a trial balance for a full financial year. Where a period exists, there are two possible solutions...
rating 18 Apr, 2024 Views: 1284
CloudConnect connection issues
The CloudConnect version of TaxCalc uses a locally installed version of the program which then connects to the database held in the cloud. This article explains how to troubleshoot issues connecting to the Cloud database. If you are newly installing TaxCalc, you may see the below error: If...
rating 16 Apr, 2024 Views: 3050
How do I offset losses against profits (and also reduce Class 4 NIC)?
Set off Against other income You can offset losses against a profit to reduce tax paid. To do this enter the loss amount (which must not be greater than other profit) in the loss schedule in the following places: SimpleStep Your work > Self Employment > Full Form - Details > Losses...
rating 09 Apr, 2024 Views: 5590
How are boxes 326, 327 and 328 populated on a CT600?
This article will go through how boxes 326, 327 and 328 are populated on a CT600 return for associated companies. Firstly, you should review HMRC's company tax return guide to confirm if entries are required in these boxes. An extract has been provided below for your convenience: 326 Number of...
rating 09 Apr, 2024 Views: 1259
Communications Centre: Collateral
TaxCalc’s Communications Centre allows you to create letters or emails for outgoing communications with clients of your practice within TaxCalc. You can also automate and schedule emails for key events as well as: Create and manage mailing lists Create message templates for email or mail...
rating 27 Mar, 2024 Views: 1836
Setting up a Gmail mailbox in Communications Centre
TaxCalc connects to your Gmail mailbox using Simple Mail Transfer Protocol (SMTP) Gmail which is an internet standard communication protocol that allows you to send outgoing emails from your email provider. To start sending emails from TaxCalc you will need to provide the details for your Gmail...
rating 27 Mar, 2024 Views: 1782
Setting up a Microsoft mailbox in Communications Centre
Please Note: This email provider option covers all Microsoft mailbox types (Office 365, Outlook, Hotmail, Live and so on). If you have already added any accounts using the Outlook (legacy) and Office 365 (legacy) options, you should change them to this provider type and re-authorise them as the...
rating 27 Mar, 2024 Views: 118
Setting up an Office 365 or Outlook mailbox in Communications Centre
Setting up an Office 365 or Outlook mailbox in Communications Centre Please Note: The Outlook (legacy) and Office 365 (legacy) options are expected to stop working within TaxCalc as Microsoft plan to decommission some of their older APIs from 31 March 2024. For any Microsoft email account types...
rating 27 Mar, 2024 Views: 26
Setting up a mailbox for other email providers
Please Note: If you are setting up a Gmail or Microsoft email account (Office 365, Outlook, Hotmail, Live and so on) you should read the specific Knowledge Base article for your email provider: Link to main email providers KB article TaxCalc connects to your mailbox using Simple Mail Transfer...
rating 27 Mar, 2024 Views: 191
Set up Mailboxes for Communications Centre
TaxCalc’s Communications Centre allows you to add and authorise your own mailbox system(s) within the TaxCalc Admin module and then use those mailboxes to generate and send emails from within TaxCalc. Adding your own Mailbox(es) into TaxCalc, as well as the means of sending emails, can differ...
rating 27 Mar, 2024 Views: 182