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Admin Centre
What is Two-Factor Authentication?
Two-Factor Authentication (2FA) allows you to add an additional layer of security to further protect sensitive data. It is a security process which means users must provide two separate authentication factors to verify themselves, firstly, a username and password, then a Personal Identification...
rating 24 Sep, 2021 Views: 1086
Authentication Applications and How to Use Them
Two-Factor Authentication (2FA) allows you to add an additional layer of security for users when logging in to TaxCalc and has been implemented to further protect sensitive data. It is a security process which means users must provide two separate authentication factors to verify themselves (one...
rating 22 Sep, 2021 Views: 583
How to Set Up Two-Factor Authentication (2FA)
TaxCalc offers you the ability to log in using an extra layer of security by using two-factor authentication. In order to use two-factor authentication, you will need to use an authentication application if you don’t have one already, to provide the second factor of the authentication. See KB3189...
rating 22 Sep, 2021 Views: 515
How to Reset the Two-Factor Authentication Details
You may need to reset the two-factor authentication if you have lost a device or think that your authentication code has been compromised. You can do this by: Logging in to TaxCalc Hub, using an account with permission to access Admin Centre. Go to Admin Centre→Users and edit the user in...
rating 04 Oct, 2021 Views: 329
"Authentication code incorrect, please try again." when logging into TaxCalc with Two-Factor Authentication (2FA) enabled.
If you have enabled Two-Factor Authentication (2FA) for your login into TaxCalc you may experience an Authentication code incorrect, please try again message similar to the screen shot below. The common reasons for this happening are: The first is that the date and time on your computer may...
rating 29 Sep, 2021 Views: 108