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CloudConnect
Is there a Cloud version of TaxCalc?
The TaxCalc Accountancy Practice suite has, for many years, operated on desktop platforms running Windows, Mac or Linux. In each case the database could be stored on the computer itself or any other to which it is networked, whether that is another designated workstation or a dedicated server. ...
rating 18 Mar, 2020 Views: 2183
What is Advanced Security?
Advanced security is only currently available to customers purchasing CloudConnect , however if this is something that you are interested in then please register your interest by contacting support. Your TaxCalc customer account is currently accessed through an email address and password...
rating 23 Oct, 2019 Views: 1027
Setting up a new machine or user on CloudConnect for the first time
The following steps should allow users to add a new user/machine to CloudConnect. There are three main steps. Set up a new user in the CloudConnect database Add TaxCalc to the computer Log in as the user for the first time Please Note: The following information will be required in...
rating 24 Mar, 2020 Views: 851
Can I migrate from a Standalone database to CloudConnect?
It is possible to migrate a standalone database to the CloudConnect environment however, the database format must be converted first. This is because the cloud structure requires a different format to that of a standalone database. Therefore, a member of the technical team will be involved to help...
rating 04 Feb, 2020 Views: 646
Cannot make a backup when TaxCalc needs updating (CloudConnect customers only)
Some customers have experienced a problem when trying to update their copy of TaxCalc on the TaxCalc CloudConnect platform. The following message is received: The program will not let users make a backup of the database. This forces users to continue without making a backup or abort the...
rating 27 Dec, 2019 Views: 442
Why is there no Download button on my account?
If you are unable to see a download button and you have recently subscribed to our CloudConnect product, this option may not be activated. Before being able to install the software to license via the cloud server, you will need to complete the Advanced Security Settings. Once complete, the...
rating 08 Mar, 2018 Views: 426
How to complete Advanced Security for Cloud Connect Users
If you would like to find out more information on Advanced security please feel free to have a look through our other Knowledge base article: What is Advanced Security? This article will run through the steps on completing the Advanced Security for Cloud. Open your web browser. Go to...
rating 21 Mar, 2019 Views: 412
Connecting to the internet through a mobile phone hotspot
There are times when your normal network may not be available. The local version of TaxCalc only needs an internet connection when filing/submitting or upgrading the licence/program. The CloudConnect version of TaxCalc requires an internet connection to function. This article will help you get...
rating 15 Feb, 2018 Views: 274
Can I transfer my own data to the Cloud version of TaxCalc?
When purchasing the CloudConnect version of TaxCalc, there is a migration process required to transfer your current data to the cloud. The ability to self migrate the data is only available if you are running the Server version of TaxCalc and if your CloudConnect order contains the Network Self...
rating 16 Mar, 2020 Views: 82