Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Video Training Guides
NEW

Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

Service Status
Useful Links
MTD for Agents MTD for Businesses What is MTD
Preparation
Agent Services Account
MTD for VAT
MTD for Income Tax
MTD for VAT
Digital Record Keeping
Quarterly Updates
Step-by-step Guide
HMRC's MTD Timeline
TaxCalc's MTD Journey

Cannot connect to database error message appears when starting TaxCalc

Article ID: 1246
Last updated: 14 Feb, 2023

If TaxCalc loses contact with, or has never been able to connect to a database, you will receive a similar message to the below:

This means that the connection to the database cannot be established. To resolve, you will need to know whether TaxCalc works on the server machine (the machine where the database is held) or not. Please see the below links for further clarification. 

Cannot connect to DB - Server machine

Cannot connect to DB - Client machine

Article ID: 1246
Last updated: 14 Feb, 2023
Revision: 20
Views: 32290
This article was:  


Also read
item Cannot connect to DB - Server machine
item Cannot connect to DB - Client machine

Also listed in
folder SimpleStep®