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Article ID: 3081
Last updated: 24 Mar, 2020

If the following messages appear when trying to run the TaxCalc application for the first time on a new Windows 10 PC, the below steps can be used to fix the issue:

1 - Click on the start menu, type 'Apps & Features', then press enter:

2 - Locate the most recent 'Microsoft Visual C++ 20XX Redistributable (x86)' from the list, then click 'Modify':

3 - Click 'Yes', then 'Repair' and wait a few seconds:

4 - After setup is complete, you may be prompted to 'Restart' your machine, if so, save and close any work you have open, then click 'Restart':

5 - The TaxCalc application should now successfully load, in which case you can follow the initial setup wizard.

Article ID: 3081
Last updated: 24 Mar, 2020
Revision: 1
Views: 1
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