Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Practice Management
VAT Filer
Anti-Money Laundering
Support home
Hot Topics
SimpleStep Guides
Release Notes
Known Issues

HMRC Status
Useful Links
MTD for Agents MTD for Businesses What is MTD
Agent Services Account
MTD for Income Tax
Digital Record Keeping
Quarterly Updates
Step-by-step Guide
HMRC's MTD Timeline
TaxCalc's MTD Journey

Issues licencing or using APIs on a MAC

Article ID: 3051
Last updated: 27 Apr, 2020

If an issue is encountered when trying to obtain a new licence or an API does not function on a MAC computer. Then follow these instructions to disable the MAC Socks 5 proxy.

  1. Left click on the network icon normally located on the very top Apple toolbar.
  2. Select Open network Preferences.
  3. Highlight your active network and select Advanced.
  4. Select the Proxies tab.
  5. Un-tick the SOCKS proxy and OK to exit.
  6. Select Apply to save this setting change.
  7. Re open TaxCalc and test.

If you continue to have issues please contact TaxCalc support for further assistance.

Article ID: 3051
Last updated: 27 Apr, 2020
Revision: 2
Views: 12
This article was: