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Retired Operating Systems

Article ID: 2751
Last updated: 27 Mar, 2019

From time to time, it becomes necessary for TaxCalc to cease supporting certain versions of computer operating systems. Usually, these are for reasons such as the developer of that operating system stops providing support or security updates.

When our official support stops, we stop testing the software on that operating system. It may be possible to run TaxCalc on unsupported operating systems but you do so at your own risk. Indeed, as time goes by, our software may completely cease to run and may do so without warning.

This article lists Operating Systems variants that are now unsupported by TaxCalc and how to move forward.

Operating System What is the latest version that will work Why are you withdrawing support? What can I do about it? What will happen if I call your support team?
Mac OS X 10.11 2018 (7.0.012) For technical reasons, TaxCalc have had to cease supporting El Capitan on any version after 7.0.012 Upgrade your operating system. Apple provide free upgrades via https://www.apple.com/macos/how-to-upgrade/. In some cases, you may need a new computer.  Limited support for 2018 up to the version shown will be given
Mac OS X 10.10 2018 (6.7.011) Apple no longer provide security updates to allow this version of OS-X to continue functioning Upgrade your operating system. Apple provide free upgrades via https://www.apple.com/macos/how-to-upgrade/. In some cases, you may need a new computer.  Limited support for 2018 up to the version shown will be given
Windows Vista 2017 (5.8.009) Microsoft has formally retired this old operating system (launched in 2007) and no longer provide security or other critical updates. Upgrade your operating system through a third party provider. This may mean needing a new computer. Limited support for 2017 up to the version shown will be given
Windows Server 2008 2017 (5.8.009) Microsoft has formally retired this old operating system (launched in 2008) and no longer provide security or other critical updates. Upgrade your operating system through a third party provider. This may mean needing a new computer. Limited support for 2017 up to the version shown will be given
Mac OS X 10.8 to 10.9 2017 (5.8.009) Apple no longer provide security updates to allow this version of OS-X to continue functioning Upgrade your operating system. Apple provide free upgrades via https://www.apple.com/macos/how-to-upgrade/. In some cases, you may need a new computer.  Limited support for 2017 up to the version shown will be given
Linux kernel 3.2 2017 (5.8.009) For technical reasons, TaxCalc have had to cease supporting kernel 3.2 on any version after 5.8.009 Upgrade to kernel 3.10 or later Limited support for 2017 up to the version shown will be given
Windows XP TaxCalc 2016

Microsoft has formally retired this very old operating system (launched in 2003) and no longer provide security or other critical updates.

Seek guidance from a third party provider as to whether you would be able to update the operating system. Alternatively you may need to buy a computer. Advice is limited to how to move to a supported platform
Windows Server 2003 TaxCalc 2016

Microsoft has formally retired this very old operating system (launched in 2003) and no longer provide security or other critical updates.

Seek guidance from a third party provider as to whether you would be able to update the operating system. Alternatively you may need to buy a new computer. Advice is limited to how to move to a supported platform
Mac OS X 10.7 TaxCalc 2016 Apple no longer provide security updates to allow this version of OS-X to continue functioning Upgrade your operating system. Apple provide free updates via https://www.apple.com/asia/support/osx/upgrade/. In some cases, you may need a new computer. Advice is limited to how to move to a supported platform
Mac OS X 10.6 TaxCalc 2015 Apple no longer provide security updates to allow this version of OS-X to continue functioning Upgrade your operating system. Apple provide  free updates via https://www.apple.com/asia/support/osx/upgrade/ In some cases, you could alternatively purchase a new computer. Advice is limited to how to move to a supported platform

PLEASE NOTE: TaxCalc cannot help with upgrading your operating system. Please speak to your own IT support for guidance on replacing computers or upgrading systems.

If you would like to see the list of supported operating systems, please see the link for the latest System Requirements for TaxCalc

The following articles will help with the process of moving to new machines/servers.

Moving TaxCalc (2013 onwards)

Moving TaxCalc to a new server (Practice - Network version)

Moving TaxCalc to a new computer (Practice user – standalone)

Moving TaxCalc to a new computer (Individual User)

Moving TaxCalc to a new Mac (Practice – standalone user)

How do I move to a new computer, including to a different operating system?

Moving older (pre 2013) versions of TaxCalc

Moving older versions of TaxCalc from one PC to another (Practice users)

Moving older versions of TaxCalc to a new PC (Individual customers)

General help

How do I back up the database?

Article ID: 2751
Last updated: 27 Mar, 2019
Revision: 8
Views: 647
This article was:  


Also read
item How do I back up the database?
item Moving TaxCalc to a new computer (Practice user – standalone)
item Moving TaxCalc to a new server (Practice - Network version)
item Moving TaxCalc to a new computer (Individual, Partnership and Limited Company users)
item Moving older versions of TaxCalc from one PC to another (Practice users)
item Moving older versions of TaxCalc to a new PC (Individual customers)
item Moving TaxCalc to a new Mac (Practice – standalone user)
item How do I move to a new computer, including to a different operating system?
item Withdrawal of Support for Mac OS 10.10 (Yosemite)
item Withdrawal of Support for Mac OS 10.11 (El Capitan)