On occasion when users are restoring a database through the hub, the following error can occur.
Restore Error - The database restore has failed as the backup file cannot be read. This could be a result of a network connection error or possibly a hardware issue, please check and try again.
The reasons for this are normally as follows
In some cases a failure to restore may leave the program unable to connect to the database. Please contact TaxCalc support if you are unable to proceed.