How to Enable Windows Crash Dumps
If the TaxCalc software crashes and a crash dump is unavailable through App Data, They can be manually added by following through these steps:
Open regedit.exe
- Go to the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\ folder
- Look for a folder called “LocalDumps”
- If not there (and shouldn’t be on a default windows install) then…
- Right-click on the Windows Error Reporting folder and select New -> Key
- Folder will appear asking to be named…call it “LocalDumps”. There should now be an empty folder HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\
close regedit.
Next time program crashes a log should be created in the following folder location:
%localAppData%\CrashDumps\
Crash dumps are useful for support purposes of identifying issues with TaxCalc.
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