TaxCalc is either ‘fully supported’, ‘partially supported’ or ‘unsupported’ running on the configurations of operating system as listed here.
TaxCalc is optimised to work on the specified versions of these operating systems and all releases are tested on them.
- 8 / 8.1
- 7 (Service Pack 1)
- 2008R2 (2008 before R2 is not supported)
- SBS Server 2011
- Server 2012
- Server 2016
Apple Mac (64-bit Intel processors only)
- 10.14 Mojave
- 10.13 High Sierra
- 10.12 Sierra
- 64 bit kernel 3.10 (or higher), Debian (e.g. Ubuntu) or Redhat based distributions
- Graphical user interface (GUI)
- Office productivity software (for Word and Excel exports)
We fully support customers with TaxCalc queries encountered when running on these configurations and we endeavour to correct any issues that emerge.
Appropriate hardware is required to run any operating system.
There are currently no partially supported operating systems.
For more information on our unsupported operating systems, please see our Knowledge Base article for Retired Operating Systems
These operating systems may no longer be supported by their suppliers making them vulnerable to security threats and we strongly recommend that all customers move to a fully supported platform immediately.
- The Encrypted PDF module is not compatible with Mac or Linux operating systems.
- Mac and Linux machines can act as clients connecting to the server and CloudConnect versions of TaxCalc, but cannot currently act as the "server machine" for TaxCalc.
- A PDF viewer such as Adobe Reader 9.0 or higher (Adobe Reader 11.0.06 or above is required for Windows 8/8.1 and Windows 10).
- Microsoft Office 2010 or higher for export and Mail Merge features.
- Please Note: Microsoft retired support for Office 2007 on 10 October 2017. Following this, our support of Office 2007 is on reasonable endeavours only.
- An internet connection to allow the product to be licensed to you, receive updates and file online.
- A minimum screen resolution of 1024 x 768.