Known issues in the latest released version of TaxCalc
Below is a list of notable issues that have been reported in recent versions of TaxCalc since their release. Other issues may exist that have not yet been confirmed or investigated, or are trivial/cosmetic. This should be read in conjunction with our article How are software enhancements and issues prioritised at TaxCalc?
Accounts Production
| Issue Description |
Workaround |
Case reference |
Resolution schedule
|
|
Companies House are providing present IDs with an "E" as a leading character.
This is not accepted when using the TaxCalc application.
|
Updating to the Summer release will resolve this.
It should be noted that Companies House advised us of this change the day they implemented it so this is the first available release to make the change to TaxCalc.
|
PROD-12045 |
v15.0.310 |
| In some cases the Nominal Ledger report will display duplicate director-allocated postings when a director is also the company secretary |
In the short term you can either
- un-allocate the directors from the postings, though this will show as un-allocated in the nominal ledger, or
- Temporarily delete the Company Secretary relationship when reviewing the Nominal Ledger.
|
PROD-11810 |
v15.0.310 |
| Intermittent refresh problem with offices after re-appointing a director. |
update to latest release |
PROD-11531 |
Resolved in v14.6.300 |
| Amendments to mappings for third party integrations not saving for subsequent imports. |
update to latest release |
PROD-11444 |
v14.5.601 |
|
Unable to file Accounts prepared before March 2022 electronically to Companies House.
Please note Companies House stopped supporting accounts submitted using the 2019 taxonomy from November 2023.
|
The Accounts will need to be paper filed. |
PROD-10875 |
v14.5.501 |
| Posting batch screen is too big and cannot be resized |
Drag the corner of the window of the posting batch screen to resize |
PROD-642 |
TBC |
Tax Return Production
| Issue Description |
Workaround |
Case reference |
Resolution schedule |
| SA100 - 2nd payment on account for July 2025 not appearing on the Tax payment repayment summary |
Apply v15.0.600 update. |
PROD-12354 |
v15.0.600 |
| CT600 - R&D - In some scenarios the loss Surrendered Pre and Post April 1 2023 are entered in the wrong way around. |
Manually overwrite the boxes. |
PROD-12348 |
Autumn release |
| SA100 / Self-Employment - Class 4 NIC exempt box not being ticked when appropriate |
Tick the class 4 box in the Self-Employment pages |
PROD-11862 |
v15.0.310 |
| Tax Work Status for 2024 is showing blank on some clients. |
The Work Status can be updated via the set Work Status or updating to v14.6.300 will update those who have not been changed manually since. |
PROD-11573 |
Resolved in v14.6.300 |
| CT600 / Loan to Participators - Incorrect validation and check and finish on the repayment date after 9 months |
The validation can ignored and submission continued. |
PROD-11571 |
Autumn release |
| In some cases, Box 326 is red and locked for entry. |
In some cases you can ignore the message and file the return, otherwise you can temporarily change the period from date to on or after 6/4/21 to be able to enter box 326. |
PROD-11338 |
Resolved in v14.6.300 |
| Read only message appearing in Notifications Panel (Non-practice users) |
Usage of the application is retained so users can ignore the Notification and proceed with required entries. |
PROD-5165 |
TBC |
Other modules/General
| Issue Description |
Workaround |
Case reference |
Resolution schedule |
| With some mail providers a signature added to Communications Centre is not showing the image correctly on the client received email. |
update to latest release |
PROD-11598 |
Resolved in v14.6.300 |
| CS01 - Filing Error #9999 "Invalidelement AcceptLawfulPurposeStatement" for forms dated before 5 March 2024 |
Please email support quoting PROD-11404 (support@taxcalc.com) where one of the team can review and advise accordingly. |
PROD-11404 |
contact support |
| VAT Dates not showing on Job even though the business section is set up |
Edit the job and untick the 'Set client work is ticked' > save and the dates will pull through |
PROD-8322 |
TBC |
| Company Incorporator Locking an incorporation generates Check and Finish messages for missing security information |
The missing information has been submitted to Companies House and does not require re-entering when manually polling for a response. |
PROD-7319 |
TBC |
Technical
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