Known issues in the latest released version of TaxCalc
Below is a list of notable issues that have been reported in recent versions of TaxCalc since their release. Other issues may exist that have not yet been confirmed or investigated, or are trivial/cosmetic. This should be read in conjunction with our article How are software enhancements and issues prioritised at TaxCalc?
Accounts Production
Issue Description |
Workaround |
Case reference |
Resolution schedule
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Unable to file Accounts prepared before March 2022 electronically to Companies House.
Please note Companies House stopped supporting accounts submitted using the 2019 taxonomy from November 2023.
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The Accounts will need to be paper filed. |
PROD-10875 |
Scheduled for Spring Release |
Where postings have not been allocated to directors, allocating postings via hyperlink may results in the application crashing. |
Allocate the directors via the Posting screen |
PROD-10825 |
Scheduled for Winter release |
A blank screen may be presented when trying to import a Trial Balance via Quickbooks.
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Import via CSV.
We are currently investigating the issue.
We have identified a recent change made by Quickbooks requires a change in how we make a connection to them.
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PROD-10338 |
Released in v13.8.831. |
In some cases there is a page break after note General Information in the Full and Registrar Financial Statements |
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Firstly, switch to FRS 105 and then back to FRS 102 1A
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If the above doesn’t work, Notes > Edit Notes > Accounting Policies > Going Concern Disclosure > Include this note > Yes > Save and Close
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PROD-9626 |
Released in v14.2.200 |
When preparing accounts under FRS 105 (without director’s report), and the director who’s signing the Balance Sheet;
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director has been appointed after the year end (but before the date of signing the report) or resigned
Or
2. director has resigned since the year end, (but before the date of signing the report) and they are included in the Directors Advances, Credits and Guarantees note.
submitting a CT600 returns a submission error;
ChRIS 3315 Accounts Generic dimension member (bus:DirectorX) has no associated name or description item.
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In Accounts Production:
- Go to Notes > Edit Notes
- Locate the Report of the Directors > Tick ‘Include the Director’s Report within the Full Financial Statement’ > Signature.
- Add the date first, and then director name for signing
- Turn the Report of the Directors note off again
- Save and Close
On the CT:
- Go to CT600 > Attachment Management and refresh the attachment and file.
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PROD-9562 |
Scheduled for Winter release |
Posting batch screen is too big and cannot be resized |
Drag the corner of the window of the posting batch screen to resize |
PROD-642 |
TBC |
Tax Return Production
Issue Description |
Workaround |
Case reference |
Resolution schedule |
In some cases the HMRC Token is being prompted for frequently and not lasting for the expected token length. |
In some cases deleting the token and creating a new, rather than updating an existing one is needed. Otherwise please contact support@taxcalc.com so we can investigate this further. |
PROD-10824 |
Scheduled for Winter release. |
CT600 / Capital allowances - Assets with Super-deduction and AIA claim in return with a period end after 31 March 2023, created before 13.7.130, may create a balancing charge. |
Edit the date of acquisition (change and change back to the original date) for the SD asset and the balancing charge does not appear.
Note that the AIA claimed amount will have to be re-entered on the grid.
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PROD-10066 |
Release in v14.2.200 |
Read only message appearing in Notifications Panel (Non-practice users) |
Usage of the application is retained so users can ignore the Notification and proceed with required entries. |
PROD-5165 |
TBC |
Other modules/General
Issue Description |
Workaround |
Case reference |
Resolution schedule |
VAT Dates not showing on Job even though the business section is set up |
Edit the job and untick the 'Set client work is ticked' > save and the dates will pull through |
PROD-8322 |
TBC |
Company Incorporator Locking an incorporation generates Check and Finish messages for missing security information |
The missing information has been submitted to Companies House and does not require re-entering when manually polling for a response. |
PROD-7319 |
TBC |
Technical