Non-practice and standalone users may experience an Error updating database error message after ;
Restoring an old backup file from V11.7.061 or earlier into the latest version of TaxCalc ( V11.16.123)
Manually running a newer installer (V11.16.XXX) over the top of an old installation.
The following steps detail how to take a manual backup of the database and then how to correct the issue. Please note an uninstallation of TaxCalc does not remove the database, however good practice dictates that a backup be taken.
Windows Non Practice / Personal users.
Windows Standalone Practice Users.
To resolve Install this version of the program.
Windows - TaxCalc V11.8.001
MAC - TaxCalc Mac V11.8.001
Linux - TaxCalc Linux V11.8.001
TaxCalc should now open successfully and once in the program use the Notifications panel in the top right to download and apply the latest available update for your machine.