Known issues in the latest released version of TaxCalc
Below is a list of notable issues that have been reported in recent versions of TaxCalc since their release. Other issues may exist that have not yet been confirmed or investigated, or are trivial/cosmetic. This should be read in conjunction with our article How are software enhancements and issues prioritised at TaxCalc?
Accounts Production
| Issue Description |
Workaround |
Case reference |
Resolution schedule
|
| Import from third party may fail where the year end is 29/02/2024. |
A. Change the TaxCalc year-end to 28/02/2024 for the import to work and then enter the additional day (29/02/2024) manually.
B. Import via CSV
|
PROD-11654 |
TBC |
| Lead schedules - Capital & Reserves schedule omitted for companies and LLPs applying FRS 102 1A |
Account Setup - Statement preferences - Include ‘Statement of changes in equity’ - this willl trigger the Reserves schedule in the Lead Schedule report as well as add an additional ‘Statement of changes in equity’ statement in financial statements.
User can change the statement of preference back to its default after reviewing the Lead schedule.
|
PROD-9439 |
TBC |
| TPL – In some cases the Profit/Loss for the financial year is removed when posting to taxation account is deleted |
Post a reversing journal to one of the taxation codes so it nets off to nil (eg debit code 3800 £100 credit code 3800 £100) and rerun the accounts. |
PROD-7128 |
TBC |
| In some cases, check and finish is reporting the Total comprehensive income in SCE does not match SCI when a prior year adjustment is posted |
If you are happy with the entries the warning can be ignored. |
PROD-6296 |
TBC |
| Posting batch screen is too big and cannot be resized |
Drag the corner of the window of the posting batch screen to resize |
PROD-642 |
TBC |
Tax Return Production
| Issue Description |
Workaround |
Case reference |
Resolution schedule |
| Read only message appearing in Notifications Panel (Non-practice users) |
Usage of the application is retained so users can ignore the Notification and proceed with required entries. |
PROD-5165 |
TBC |
Other modules/General
| Issue Description |
Workaround |
Case reference |
Resolution schedule |
| In some cases, when polling individually or via check all pending options the application can crash. This can happen where the submission(s) contain at least one CS01 submission with director verification pages. |
CS01 statues can be polled from CHF module - Check & Finish - File to Companies House - Check Status within Online Filing History.
To clear the logins go to Admin Centre \ Users and right-click on the login named and then close/re-open the application.
|
PROD-14952 |
Resolved in v16.8.310 |
| 'Occupation' error in xml while submitting CH01 |
Create a fresh form CH01 as there is no way to delete the previously entered occupation that is now no longer required.
An additional route to getting this error has been noted. The workaround is to remove the "Occoupation" entry from the individual and then create a new CH01 form.
|
PROD-14912 |
Scheduled for Spring '26 |
| CS01 - Directors who are not current directors are appearing under the Directors Identity Verification page |
Tick the box to say that the CH personal code has already been submitted for the Director with the ceased relationship and ignore the C&F warning.
|
PROD-14872 |
Resolved in 16.8.200 |
|
The Work Management screen columns can be removed however they cannot be selected again.
Similarly in Practice Manager altering the columns are not saved on re-opening of the applicaion.
|
Close and re-open the application |
PROD-14870
& PROD-14874
|
Resolved in 16.8.200 |
| MemorandumPersonalAuthentication failure for IN01 |
Contact Support |
PROD-14865 |
Resolved in 16.8.200 |
| VAT Dates not showing on Job even though the business section is set up |
Edit the job and untick the 'Set client work is ticked' > save and the dates will pull through |
PROD-8322 |
TBC |
| Company Incorporator Locking an incorporation generates Check and Finish messages for missing security information |
The missing information has been submitted to Companies House and does not require re-entering when manually polling for a response. |
PROD-7319 |
TBC |
Technical
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