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Can I delete a Job Template?
Depending on your permissions, you can delete a Job Template. However, you can't delete the predefined TaxCalc Job Templates or a Job Template that has been activated on a client. To delete a Job Template: Open the Admin Centre. Select Applications. From the Application table, select...
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02 Dec, 2025
Views: 666
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Adding Custom Field Columns in the Client List
Within the client list in Practice Manager, you can add/remove columns that you want displayed by right-clicking over the column header. You can also add your custom fields to display as a column from here.
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23 Mar, 2023
Views: 654
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Default Client List Views
You can create and manage default views within the Practice Manger clients screen to ensure you're seeing the information most pertinent to you and your practice. You can also select from the following default views already setup: Latest Accounts View Latest CS View Latest CT View Latest...
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13 May, 2026
Views: 644
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How to get rid of the eSign notification
When the envelope has been signed and completed by the client, the user who created the envelope will receive a notification within the TaxCalc application. Notifications ( Far top Right ) eSign Document Status > Show details View Document Click on the envelope Click on the cross under...
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25 Feb, 2025
Views: 632
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Customising Columns in Work Management
Within the Work Management screen, default columns are displayed. You can modify the columns displayed, as well as the positioning of each column. Within Work Management right click on the column headings section. A list is displayed which shows all the column options available. Select the...
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02 Dec, 2024
Views: 621
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Completing Tasks out of Sequence
You can complete tasks in any order. Checklist Tasks A checklist item has only two states, Planned or Completed. To complete a checklist item simply open the Job and from the Tasks tab, tick the completed item. You can tick them off in any order. Completing all items will automatically complete...
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04 Jul, 2023
Views: 611
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How do I populate an email with client information?
A token can be used to populate an email with client information. Tokens are available for client personal/business information and a selection of tax values. Within Send Message click in the message body. Click in the Search tokens field, a list of tokens is displayed. ...
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02 Dec, 2025
Views: 596
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Customising Jobs and Tasks Widgets
You can customise any Widget you have added to your Dashboard by clicking the arrow icon in the top right corner of the Widget and selecting Edit. From here you can change the Widget title, height and more. Jobs assigned to me and Tasks assigned to me Widgets, give you an overall view of work to...
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04 Jul, 2023
Views: 566
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Creating Drop Down Lists for Custom Fields
Within Admin Centre > Applications > Customise Practice Manager > Custom Fields, you can create a custom field with dropdown options. You can add as many as you need. This makes it much easier for users to select the correct information for the custom field.
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23 Mar, 2023
Views: 557
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Filtering Clients by Total Fees
Tokens allow you to pull through a variety of client information. The Total fees token provides the client total fees as detailed in the client Services Rendered screen within the client record. You can use tokens in Communications Centre to personalise emails to clients, as well as for filtering...
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04 Jul, 2023
Views: 542
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Changing the Document Order in an Envelope
Once you've added all your documents to your eSign envelope, you can easily move the order if you so wish. Within the Manage Documents screen, simply drag and drop the documents moving them up or down depending on your order preference.
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04 Jul, 2023
Views: 512
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Recur Job Templates Using Job Instance
You can now create a recurring job using a template, but have the recurrence use the job instance details and not using the template settings, by selecting More settings and ticking the option for Override templates recurrence settings.
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23 Mar, 2023
Views: 510
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Searching for a Business Name
From your Client view in Practice Manager, there is an Advanced Search Options from the Client Type dropdown list for common filtering options. Select this option to display the Advanced Client Search dialog. From here you can search for a client using a free text field. You can enter a business...
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04 Jul, 2023
Views: 494
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Adding Custom Field Tokens to a Mail Merge
If you have created any custom fields, you can add these to any new mail merge templates you create along with many other options.
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23 Mar, 2023
Views: 454
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Selecting All Clients in Practice Manager Client List
Should you need to make certain updates to all clients at one time, for example, to set a portfolio manager, or to archive or delete clients, you can select all of your clients in one go using Ctrl+A.
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23 Mar, 2023
Views: 445
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