Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Video Training Guides
NEW

Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

HMRC Status
Useful Links
MTD for Agents MTD for Businesses What is MTD
Preparation
Agent Services Account
MTD for VAT
MTD for Income Tax
MTD for VAT
Digital Record Keeping
Quarterly Updates
Step-by-step Guide
HMRC's MTD Timeline
TaxCalc's MTD Journey
Database Related
Recover the Root Database password
The Root Database password is held within the TaxCalc Postgres database. For safety the database is is not removed when uninstalling TaxCalc or PostgreSQL through the Windows control panel. This password can only be recovered or removed. To recover this password we need access to the...
rating 25 May, 2021 Views: 264
Is there a network version of TaxCalc for Mac and Linux machines?
With the release of the Mac and Linux versions of TaxCalc for standalone computers, and the subsequent CloudConnect offering, we have been working toward releasing the network capable version of the program for the Mac and Linux platforms. While work and testing on the Server portions of TaxCalc...
rating 12 Dec, 2016 Views: 241
Merge of Data - What happens next
It is good practice for all TaxCalc users to work from a single database. Previous versions of the program have allowed multiple installations to exist however going forward to fully take advantage of new and forthcoming modules and products it is highly advantageous to work from a single...
rating 23 Aug, 2021 Views: 209
Merge of Data Checklist
If a TaxCalc database is to be combined with another TaxCalc database the information that can be transferred is limited. The database with data being extracted is referred to as the secondary database. The database that will import this additional data is referred to as a primary database. The...
rating 23 Mar, 2021 Views: 187
TaxCalc will not work after using AdvancedSystemCare
After using AdvanceSyetemCare utilities to clean their PC a customer reported that TaxCalc (network version) would not start. Further investigation showed that the PostgreSQL service (The database back-end) had been disabled. This meant TaxCalc would not work as it had no way of writing to or...
rating 21 Mar, 2016 Views: 164
How do I switch between my live database and the demo database?
When trialling a TaxCalc product you have the option to use a Demo Database supplied by TaxCalc, or your live database. The Demo Database allows you to practice using TaxCalc on a separate standalone database and trial its features without having to enter lots of data. Any data you enter into the...
rating 26 Mar, 2020 Views: 88
Prepare for a Merge of Data - 1. Practice Manager
To prepare for a Merge of data the information held within Practice Manager needs to be correct and up to date. To update clients in the Practice Manager module that are missing their UTR follow these steps. Open TaxCalc and select Help > Check for Updates, and update if available. Open...
rating 01 Mar, 2021 Views: 57

Prev Next →
1 2