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Do I have to use a predefined Job Template or can I create my own?
You can use the TaxCalc predefined Job Templates, or you can create your own to customise them to your specific requirements. You can also duplicate an existing predefined Job Template and make any changes to fit in with your practice.
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04 Apr, 2023
Views: 223
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Can I delete a Job Template?
Depending on your permissions, you can delete a Job Template. However, you can't delete the predefined TaxCalc Job Templates or a Job Template that has been activated on a client. To delete a Job Template: Open the Admin Centre. Select Applications. From the Application table, select...
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04 Apr, 2023
Views: 209
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How to setup a Task to notify a user
You can setup your Tasks within a Job to notify users so that when one Task is complete, the next Task begins and notifies the user assigned to the Task. In this scenario we will set a Task to complete and notify a user that the status has changed: From the Job navigate to the relevant Task. ...
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17 Oct, 2019
Views: 207
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How do I setup Multiple Offices?
Multiple Offices allows you assign clients and users to specific offices. You can then specify filing credentials on a per-office basis. Therefore, each user assigned to a specific office can utilise these credentials, allowing them to quickly populate the correct credentials for a given office...
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09 Mar, 2020
Views: 203
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The Linked Work Status for 2019 Tax Returns not appearing within Task Management?
It has been reported that in some situations the Linked Work Status for 2019 Tax Returns is not being displayed for a client’s Task within Task Management. This issue is under investigation and is currently scheduled to be resolved within the next release.
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23 Oct, 2019
Views: 194
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How to identify if an associated task exists for the client?
A new icon next to the Action button (Cog icon) has been added to signify that an ‘Associated task exists. The Associated task icon will be displayed within Accounts Production, Tax Return Production and VAT Filer where the selected client and accounting period/return is associated with an...
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01 Aug, 2018
Views: 181
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How do I get notified that a Job or Task has been assigned to me?
Jobs and Tasks can be assigned to different users. For example, if you're running a Tax Return Job, User A might be assigned to the Task, 'Prepare Tax Return', and User B might be assigned to the next Task, 'Review Tax Return'. By default, users are automatically notified when a Job or Task is...
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17 Oct, 2019
Views: 153
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How can I use Multiple Dashboards?
You can create multiple dashboards containing different widgets for Practice Management, Tax Return Production and Accounts Production. You can also set default dashboards that can be shared to individual users as well as groups of users. Dashboards can be duplicated and customised to suit...
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09 Mar, 2020
Views: 141
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Bulk Creating Work for Tax Returns and Annual Accounts
Using the Bulk Service Wizard means you can allocate and update existing services with specific fees and job templates. You can also activate jobs and create work for your clients in bulk for Self Assessment Tax Returns, Corporation Tax Returns and Annual Accounts. Bulk Creating Work: ...
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01 Nov, 2023
Views: 135
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Report Manager - Usual Year End Report
To run a report to showing the Usual Year Ends please follow the below instructions: Before running your report, is it important that you have entered the Usual Year End information in the either of the below locations: The Company Information section of the client record Business...
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25 Oct, 2023
Views: 122
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How to Assign Jobs to Additional Managers
Within Admin Centre you can create a custom field for Users to display a list of users within the practice which allows you to set additional custom user roles against the client. Adding a User Custom Field: Within Admin Centre > Applications > Customise Practice Manager, select the...
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20 Feb, 2024
Views: 118
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My TaxCalc Account has been locked
As a security measure to protect your sensitive information we have monitoring in place for situations when your account has received multiple unauthorised access attempts. In some situations we will temporarily lock your account and this is to safeguard your data/information. While your account...
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14 Feb, 2024
Views: 103
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Filtering by Team, Offices or Roles in Work Management and Dashboard Widgets
If you would like to see specific client information relating to Teams, Offices, or Roles within Work Management and in your Dashboard Widgets you can use the filter option. Work Management Filtering by Teams, Offices or Roles Within Practice Manager > Work Management select Filter. ...
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01 Nov, 2023
Views: 86
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Viewing the Most Recent Note for a Job or Task
Within Work Management users can view the most recent note added against a Job or Task by highlighting it in the table and viewing the “Most Recent Note” section in the right hand panel. Simply click on the Job or Task within the Work Management screen and review the information on the...
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13 Feb, 2024
Views: 81
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Tips and Tricks Home Page
Communications Centre These articles provide you with tips and tricks you can use within Communications Centre. Using Custom Field Tokens in Communications Centre Request Records Reminders Communications Summary Widget Counters and Statuses Communications Centre...
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07 Dec, 2023
Views: 78
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