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Using the Action Button to view all tasks relating to a client
You can use the Action button (the cog shaped button in the top right of the window) to view and modify any outstanding tasks assigned to a client. Additional functionality has been added to the Outstanding Tasks menu when viewing tasks relating to a client via their tax return or set of...
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23 Oct, 2019
Views: 752
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Using Teams in WorkFlow
If you have a WorkFlow or Time licence you can create Teams to group together TaxCalc users within your firm. You can also add different tiers to create hierarchies depending on your requirements. This is particularly useful when assigning Jobs or Tasks meaning a group of users can have...
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27 Jun, 2024
Views: 744
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Job Template Task Actions
There are two different methods to create your Tasks, Workflow mode or Checklist mode. Workflow mode allows you to automate the start of each Task, making your Jobs run more efficiently, so that no manual updates are needed. You can setup your Tasks so that when one is complete, the next Task...
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04 Jul, 2023
Views: 736
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GDPR Checklist - Processors
PROCESSORS CHECKLIST Step 1 of 4: Documentation 1.1 Information you hold Your business has conducted an information audit to map data flows. You should organise an information audit across your business or within particular areas. One person with in-depth knowledge of your working practices...
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04 Apr, 2023
Views: 732
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What is a Task?
Tasks are available to set up in Practice Manager and WorkFlow (and are now referred to as Stand Alone Tasks) A Task is a work item process. For example, if you're running a Tax Return Job, each process involved is classified as a Task: Task 1 - Request Tax Return Information from Client. ...
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27 Jun, 2024
Views: 732
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Error message 'Authorisation details not found' appears on workstations when using network version of TaxCalc
Some users have reported that after updating their login details on the TaxCalc website, additional machines (workstations) may get the error message Authorisation details not found. This is because when the system was set up the workstations couldn't 'see' the server properly and a file called...
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27 Dec, 2019
Views: 729
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How do I find tasks by due date?
You can filter tasks by due date by following these steps: Open Practice Manager. Click on Work Management. Click on the Filter Select Due Between from the by date drop-down menu. NOTE: you can now filter the tasks that are due between one, seven or thirty days. Enter the relevant Start...
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22 Oct, 2020
Views: 722
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How do I generate a mail merge letter for a single client?
Within Practice Manager you can send Mail Merge letters to single clients. In Practice Manager right-click on the client. Select Send Letter. The Send Letter dialog is displayed. Select the required letter and click Send. The letter is then opened in MS Word and the message...
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04 Apr, 2023
Views: 720
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My TaxCalc Account has been locked
As a security measure to protect your sensitive information we have monitoring in place for situations when your account has received multiple unauthorised access attempts. In some situations we will temporarily lock your account and this is to safeguard your data/information. While your account...
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14 Feb, 2024
Views: 708
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Bulk Update Clients
Bulk Update Clients allows you to update certain information in bulk for your clients within Practice Manager. Bulk Updating Clients: Within Practice Manager, select the clients from the Client list. From the left-hand menu, select Bulk Update Clients to display the Bulk Update Clients...
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01 Nov, 2023
Views: 676
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How to use the Consent Management feature within Practice Manager
This article will go through the steps on using Consent Management for GDPR. Step 1: Launch Practice Manager Step 2: Select a Client/Contact you have created (Double – click on the client or right click on the client and click on Edit Client/Contacts). Step 3: Select Engagement from...
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31 Oct, 2019
Views: 672
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Setting up Recurrences for Jobs and Tasks
As part of your practice, you will probably have Jobs and Tasks that you perform more than once, and most likely on a regular basis, for example, tax returns or annual accounts. To use a Job or Task more than once, you can set it to recur. For example, you can create a meeting request task that...
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29 Mar, 2023
Views: 662
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WorkFlow Licences
To get started with WorkFlow, one user licence is included with your initial purchase, plus a Hub Administrator licence. Your Administrator is automatically assigned the Hub Administrator licence, however, you will need to assign a WorkFlow licence to all other users that require access. The...
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27 Jun, 2024
Views: 646
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What is the Business Creation Wizard?
The Business Creation Wizard enables you to define separate businesses within the same client. This will make reporting on multiple businesses with different year ends easier to manage and record specific details to the business rather than just on the client. This segregation of data is going...
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02 Feb, 2023
Views: 626
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Quick access via the cog menu
TaxCalc includes a cog menu that you can access from many screens within TaxCalc. This allows you to jump into other applications, access tasks and add notes to a client without navigating to a different area. When the cog menu is accessible it's shown at the top right of the screen, below the...
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23 Oct, 2019
Views: 598
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