Knowledge Base - Practice Manager

Practice Manager

	Job Template Task Actions There are two different methods to create your Tasks, Workflow mode or Checklist mode. Workflow mode allows you to automate the start of each Task, making your Jobs run more efficiently, so that no manual updates are needed. You can setup your Tasks so that when one is complete, the next Task...
	02 Dec, 2025 Views: 1151

	How do I generate a mail merge letter for a single client? Within Practice Manager you can send Mail Merge letters to single clients. In Practice Manager right-click on the client. Select Send Letter. The Send Letter dialog is displayed. Select the required letter and click Send. The letter is then opened in MS Word and the message...
	03 Jun, 2025 Views: 1147

	How to update the Tax Status Column when paper filing. The Tax Status columns are automatically updated following a successful filing receipt from HMRC. However when a return has been printed without the IR mark and it is simply a tax return with client data, it is then necessary to let the system/counters know the return has been filed. This...
	24 Mar, 2020 Views: 1145

	Bulk Creating Work Using the Bulk Service Wizard means you can allocate and update existing services with specific fees and job templates. You can also activate jobs and create work for your clients in bulk for Self Assessment Tax Returns, Corporation Tax Returns, Annual Accounts, VAT Returns and any enabled...
	25 Mar, 2025 Views: 1118

	Enhanced Watchlist Profiles Options Enhanced Watchlist Profiles ensures effective risk and compliance screening and filtering. The profiles vary depending on factors influencing the transaction, for example, country of residence, overseas corporate structures and risk-based policies. There are three Watchlist Profiles available....
	04 Apr, 2023 Views: 1112

	TaxCalc Mail Merge fails or does not work as expected The TaxCalc Mail Merge function relies on the automation in the Microsoft Office Suite On occasion, customers report that it does not work as it should, (normally due to problems with their copy of Office or the COM add-ins). If you experience problems with Mail Merge, please go through the...
	02 Dec, 2021 Views: 1072

	Using Teams in WorkFlow If you have a WorkFlow or Time licence you can create Teams to group together TaxCalc users within your firm. You can also add different tiers to create hierarchies depending on your requirements. This is particularly useful when assigning Jobs or Tasks meaning a group of users can have...
	27 Jun, 2024 Views: 1058

	Self Assessment using WorkFlow Using WorkFlow allows you to create Jobs and Tasks to complete your Tax Returns efficiently, making sure you meet any statutory deadlines. Please see our video on how to use jobs and tasks in WorkFlow to create a Self Assessment tax return.
	31 Jul, 2024 Views: 1041

	What is a Task? Tasks are available to set up in Practice Manager and WorkFlow (and are now referred to as Stand Alone Tasks) A Task is a work item process. For example, if you're running a Tax Return Job, each process involved is classified as a Task: Task 1 - Request Tax Return Information from Client. ...
	27 Jun, 2024 Views: 1025

	How to use the Consent Management feature within Practice Manager This article will go through the steps on using Consent Management for GDPR. Step 1: Launch Practice Manager Step 2: Select a Client/Contact you have created (Double – click on the client or right click on the client and click on Edit Client/Contacts). Step 3: Select Engagement from...
	31 Oct, 2019 Views: 1019

	Setting up Recurrences for Jobs and Tasks As part of your practice, you will probably have Jobs and Tasks that you perform more than once, and most likely on a regular basis, for example, tax returns or annual accounts. To use a Job or Task more than once, you can set it to recur. For example, you can create a meeting request task that...
	29 Mar, 2023 Views: 992

	How do I use custom tasks? TaxCalc allows you to create your own tasks as well as using the defaults already within TaxCalc. Please browse to the below location in order to review, create, edit and delete any custom tasks in TaxCalc Select Admin from the home screen. Click on Applications. Double-click on...
	09 Jan, 2023 Views: 986

	How long will my trial product last? Trial versions are active for 14 days for Tax Return Production, Accounts Production, VAT Filer and other modules. A trial of Practice Manager is automatically included. If your trial has expired or should you wish to set up a trial please contact Sales on 0345 5190 883. You can find out more...
	04 Apr, 2023 Views: 968

	Using the Action Button to view all tasks relating to a client You can use the Action button (the cog shaped button in the top right of the window) to view and modify any outstanding tasks assigned to a client. Additional functionality has been added to the Outstanding Tasks menu when viewing tasks relating to a client via their tax return or set of...
	23 Oct, 2019 Views: 955

	Error message 'Authorisation details not found' appears on workstations when using network version of TaxCalc Some users have reported that after updating their login details on the TaxCalc website, additional machines (workstations) may get the error message Authorisation details not found. This is because when the system was set up the workstations couldn't 'see' the server properly and a file called...
	27 Dec, 2019 Views: 949