Non-practice and standalone users may experience an Error updating database error message after ;
Restoring an old backup file from V11.7.061 or earlier into the latest version of TaxCalc ( V12.1.021)
Manually running a newer installer (V12.1.021) over the top of an old installation.
The following steps detail how to take a manual backup of the database and then how to correct the issue.
How to manually Backup the database.
Windows Non Practice / Personal users.
Windows Standalone Practice Users.
1. Uninstall TaxCalc
Uninstall TaxCalc either through the Windows Control Panel or by sending it to the trash.
2. Re-Install TaxCalc
To resolve Install this version of the program.
Windows - TaxCalc V11.8.001
MAC - TaxCalc Mac V11.8.001
Linux - TaxCalc Linux V11.8.001
3. Update TaxCalc
TaxCalc should now open successfully, select Help > Check for Updates and follow the on screen instructions to download and apply the latest version of TaxCalc.