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KB Home / eSign Centre / Envelope Statuses

Envelope Statuses

Article ID: 3303
Last updated: 04 Jul, 2023

Within eSign Centre the envelope is assigned a status depending on its current processing stage. The statuses are:

  • Created - the envelope has been created but not yet sent
  • Sent - the envelope has been sent from TaxCalc and is pending a status update
  • Sent to Client - the envelope has been successfully sent to the recipients
  • Failed - the envelope failed to send to the recipients
  • Completed - the envelope has been sent, the documents have been signed and the envelope is now complete
  • Cancelled - the user has cancelled the sending of the envelope to the recipients
  • Expired - the envelope and its contents has now expired and can no longer be used
  • Rejected – the envelope was rejected by a signer
Article ID: 3303
Last updated: 04 Jul, 2023
Revision: 3
Views: 127
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