Within the Send Message screen/dialog the default view is ‘Create message’.
To preview the results of a client specific Token that has been added to the message content:
Please note: A token can not view Previewed from within an Email Template. To make sure a Template will produce the expected output repeat the steps above and select the Template from within the Send Message screen/dialog before selecting Preview message.
For more information on Communications Centre, please see KB3199 Communications Centre: Collateral.