Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Client Hub
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

HMRC Status
Useful Links
Accountancy Practices
and Tax Advisors
 
Individuals, Businesses, Trusts
and Partnerships
SOFTWARE
Client Hub
Accounts Production
Tax Return Production
VAT Filer
Company Incorporator
Companies House Forms
Companies House Integration
GDPR Centre
eSign Centre


SERVICES
CloudConnect
AML Identity Checking
TAX SOFTWARE
Individual
Limited Company
Partnership
Trust


VAT SOFTWARE
VAT Filer for Business
SA900 Trust Return
What is a 1046 authentication error?
When you receive the 1046 error message, this is because the details entered when attempting to file are incorrect, or they do not match what HMRC are expecting. To go through this error message, please see the below instructions or download our PDF step by step guide. Step 1: Check User ID and...
rating 28 Jun, 2017 Views: 70474
How do I resubmit a return or file an amended return?
If, after making a successful submission, you need to make changes and file an amended return. Please see the video tutorial for a walk through of the process. Alternatively, please follow these written steps: Make your corrections. Click on Check & Finish. Check and review your...
rating 10 Jan, 2019 Views: 26443
What exchange rate shall I use to convert foreign income into British pounds?
HMRC provides a list of exchange rates to use if you need to convert income into British pounds for your tax return.
rating 17 Jun, 2016 Views: 23445
Why can't I print my document or create a PDF?
If you're having problems printing or creating a PDF this could be due to a problem with the installation or configuration of the default PDF reader. If you're using TaxCalc 2015 or newer you can switch to TaxCalc Viewer instead. For more information read How do I enable TaxCalc Viewer? If your...
rating 28 Dec, 2018 Views: 17602
How do I pay HMRC?
You can pay HMRC by several methods which are listed below with links to the relevant page on HMRC's website: Same or next day: Online or telephone banking CHAPS (Clearing House Automated Payment System) Debit or Credit Card online (You won't be able to pay with a personal credit card...
rating 16 Nov, 2017 Views: 17556
What's the deadline for my self-assessment tax return?
For the tax year ending 5 April 2018, the deadlines for self-assessment tax returns are: 31 October 2018 – paper. 30 December 2018 – online if you owe less than £3,000 and want it collected through next year's tax code. 31 January 2019 – online. If you miss the deadline you'll be...
rating 22 Nov, 2018 Views: 15897
Tax Rates and Allowances
Please select from below: Income Tax National Insurance Contributions Working and Child Tax Credits Child Benefit and Guardian's Allowance Tax Free Savings Account Fuel Benefit Charge Van Benefit Charge VAT Capital Allowances Corporation Tax Authorised Mileage Rates Pension Contributions...
rating 19 Apr, 2018 Views: 14692
"Can't open this file. There's a problem with the file format" when trying to print preview in TaxCalc using Windows 8/8.1
You might get the following error message instead of a pdf preview window when printing from TaxCalc using Windows 8 or 8.1: Can't Open this file. There's a problem with the file format This could be caused by one of two issues: Adobe Reader isn't installed. Adobe Reader isn't the latest...
rating 28 Oct, 2015 Views: 14576
Can I file a paper return using TaxCalc?
If you want to file a paper return, you can print your return using TaxCalc and then physically mail it. PLEASE NOTE: When you print the return, you must ensure that you print the return in greyscale or colour. Black and white returns will be rejected. The paper return deadline is 31 October...
rating 28 Dec, 2018 Views: 8091
Delayed response / Return keeps polling when filing to HMRC
If you receive a status from HMRC of Delayed Response when attempting to file online, this usually means that HMRC's processing systems are very busy. This won't affect the submission of the return itself but it does mean that the Submission Finished message won't be as prompt as usual. ...
rating 09 Jan, 2017 Views: 3435

← Prev Next
1 2 3