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What is a 1046 authentication error?
When you receive the 1046 error message, this is because the details entered when attempting to file are incorrect, or they do not match what HMRC are expecting. To go through this error message, please see the below instructions or download our PDF step by step guide. Step 1: Check User ID and...
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28 Jun, 2017
Views: 73344
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How do I resubmit a return or file an amended return?
If, after making a successful submission, you need to make changes and file an amended return. Please see the video tutorial for a walk through of the process. Alternatively, please follow these written steps: Make your corrections. Click on Check & Finish. Check and review your...
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21 Mar, 2019
Views: 29074
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What exchange rate shall I use to convert foreign income into British pounds?
HMRC provides a list of exchange rates to use if you need to convert income into British pounds for your tax return.
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17 Jun, 2016
Views: 25360
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Why can't I print my document or create a PDF?
If you're having problems printing or creating a PDF this could be due to a problem with the installation or configuration of the default PDF reader. If you're using TaxCalc 2015 or newer you can switch to TaxCalc Viewer instead. For more information read How do I enable TaxCalc Viewer? If your...
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28 Dec, 2018
Views: 18471
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How do I pay HMRC?
You can pay HMRC by several methods which are listed below with links to the relevant page on HMRC's website: Same or next day: Online or telephone banking CHAPS (Clearing House Automated Payment System) Debit or Credit Card online (You won't be able to pay with a personal credit card...
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16 Nov, 2017
Views: 17916
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What's the deadline for my self-assessment tax return?
For the tax year ending 5 April 2018, the deadlines for self-assessment tax returns are: 31 October 2018 – paper. 30 December 2018 – online if you owe less than £3,000 and want it collected through next year's tax code. 31 January 2019 – online. If you miss the deadline you'll be...
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22 Nov, 2018
Views: 16027
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Tax Rates and Allowances
Please select from below: Income Tax National Insurance Contributions Working and Child Tax Credits Child Benefit and Guardian's Allowance Tax Free Savings Account Fuel Benefit Charge Van Benefit Charge VAT Capital Allowances Corporation Tax Authorised Mileage Rates Pension Contributions...
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19 Apr, 2018
Views: 15255
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"Can't open this file. There's a problem with the file format" when trying to print preview in TaxCalc using Windows 8/8.1
You might get the following error message instead of a pdf preview window when printing from TaxCalc using Windows 8 or 8.1: Can't Open this file. There's a problem with the file format This could be caused by one of two issues: Adobe Reader isn't installed. Adobe Reader isn't the latest...
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28 Oct, 2015
Views: 14699
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Can I file a paper return using TaxCalc?
If you want to file a paper return, you can print your return using TaxCalc and then send this by post. PLEASE NOTE: When you print the return, you must ensure that you print the return in greyscale or colour. Black and white returns will be rejected. The paper return deadline is 31 October 2019...
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21 Mar, 2019
Views: 8662
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I've received a letter from HMRC stating that I've submitted an amended return but no original has been received – what do I do?
An online amendment would've been sent to HMRC if the Amended box was ticked in the online filing settings page when you filled in your original return. If you haven't submitted the original return yet, follow these steps: Click on Check and Finish. Click on File online. Click on Re-submit...
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15 Jun, 2016
Views: 3542
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