Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Video Training Guides
NEW

Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

Service Status
Useful Links
What is MTD? Support for Accountants Support for Business
HMRC's MTD Timeline
Digital Requirements
TaxCalc's MTD Journey
MTD for VAT
MTD for Income Tax
MTD for Corporation Tax
MTD for VAT
MTD for Income Tax
MTD for Corporation Tax
Step-by-step Guide

HMRC Fetch API - Taxpayer data not found. Error: 404

Article ID: 2776
Last updated: 29 Mar, 2023

Please note this article is specifically referring to the SA100 fetch facility. If you are receiving the error 404 for VAT submissions, please see the link for Common MTD VAT errors

This error is returned when the information for a specific taxpayer and for a specific year is not available. This could, of course, be because the taxpayer is not registered for self-assessment but could commonly also be because HMRC have not yet processed the data into the self-assessment APIs to be fetched.

The process starts on 6th June following the end of the self-assessment year. HMRC process approximately 1 million tax payers' data each night and data for all tax payers should be available by the end of September. Unfortunately, there is currently no means of knowing specifically when a particular tax payer's data will be available.

If you receive this error message when trying to use the fetch APIs you can try again at another time. As above all data should be available by the end of September. For example, data for all tax payers for the 2022-23 tax year (ending in April 2023) should be available by the end of September 2023. HMRC explains the process as follows:

"Data is only available for taxpayers who are registered for Self-Assessment and reported benefits in the given tax year.

Also, data is only available once PAYE reconciliation has completed. This is the process that determines whether the individual has paid the right amount of tax and, for PAYE-only taxpayers, results in a P800 in the event of overpayment or underpayment. Reconciliation starts on or around 6th June and runs for around one million individuals per working night. It has usually completed by the end of September. Unfortunately, it is not possible to know when reconciliation will be complete for a specific individual. If we are expecting a P11D, reconciliation will not start for that individual until we have received and processed the P11D. If we receive a P11D unexpectedly, we will re-run the reconciliation.

Data is no longer available once we have received and processed the corresponding Self-Assessment return."

Article ID: 2776
Last updated: 29 Mar, 2023
Revision: 11
Views: 10656
This article was:  


Also read
item Common MTD VAT errors

Also listed in
folder Tax Return Production -> SA100 Individual Return