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Article ID: 3214
Last updated: 29 Mar, 2023
The Pending record request widget includes all messages which have been generated via Automation. Each type of Pending records request is then shown as a separate total. The Pending queue will also include Scheduled messages, generated when selecting Sent Later from the Send Message screen/dialog and Failed messages. These are not included within the Pending record request widget. For more information on Communications Centre, please see KB3199 Communications Centre: Collateral.
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