Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Video Training Guides
NEW

Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

Service Status
Useful Links
What is MTD? Support for Accountants Support for Business
HMRC's MTD Timeline
Digital Requirements
TaxCalc's MTD Journey
MTD for VAT
MTD for Income Tax
MTD for Corporation Tax
MTD for VAT
MTD for Income Tax
MTD for Corporation Tax
Step-by-step Guide

Can I send an Email from Communications Centre to an email address not associated with a client?

Article ID: 3206
Last updated: 29 Mar, 2023

Yes, Communications centre allows you to manually enter the email address if required, separating multiple recipients with a semicolon. 

Please note: Where an email address is manually entered the activity will not be logged within the Client Communications Activity on the client record.  Only where clients are selected via Choose recipient/Choose mailing list will activity be recorded. 

For more information on Communications Centre, please see KB3199 Communications Centre: Collateral.

Article ID: 3206
Last updated: 29 Mar, 2023
Revision: 7
Views: 156
This article was: