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Can I send an Email from Communications Centre to an email address not associated with a client?

Article ID: 3206
Last updated: 29 Mar, 2023

Yes, Communications centre allows you to manually enter the email address if required, separating multiple recipients with a semicolon. 

Please note: Where an email address is manually entered the activity will not be logged within the Client Communications Activity on the client record.  Only where clients are selected via Choose recipient/Choose mailing list will activity be recorded. 

For more information on Communications Centre, please see KB3199 Communications Centre: Collateral.

Article ID: 3206
Last updated: 29 Mar, 2023
Revision: 7
Views: 175
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