Article ID: 3193
Last updated: 13 Oct, 2023
Some email providers may require you to turn off the secure app setting. Gmail, until recently, allowed this. However in order to successfully verify the TaxCalc SMTP outgoing Email setting using a Gmail account, you now need to have 2-Step Verification enabled on the Gmail account and then an app password to be created. This app password can then be used in the 'Email password' section of the TaxCalc Add SMTP details page. The below instructions will walk you through the required process. How to enable 2-Step Verification on your Gmail account
Please note: If you are not automatically taken to the ‘Google Account’ page, click your initial on the top right of the browser windows, then click ‘Manage your Google Account’:
How to create an App Password on your Gmail account:
For more information on Communications Centre, please see Communications Centre: Collateral.
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