Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Client Hub
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

HMRC Status
Useful Links
For Accountancy Practices and Tax Advisors For Individuals, Businesses, Trusts, and Partnerships
PRACTICE MANAGEMENT
Client Hub
Companies House Integration
GDPR Centre  
NEW

eSign Centre  
NEW

AML Identity Checking


COMPANY SECRETARIAL
Company Incorporator
Companies House Forms
FINANCIAL REPORTING
Accounts Production


TAXATION AND HMRC
Tax Return Production
VAT Filer


SERVICES
CloudConnect
TAX SOFTWARE
Individual
Limited Company
Partnership
Trust
VAT SOFTWARE
VAT Filer for Business  
NEW

Error message: 9999 The company is not registered for online filing (when filing to Companies House)

Article ID: 2498
Last updated: 23 Sep, 2015

If you get error message 9999 when trying to file to Companies House, it means that the online filing service is down or you've entered incorrect details.

The following details are often entered incorrectly:

  • Company number – must include the 0 and match the number on the Companies House website.
  • Company name – must match the name on the public record.
  • Presenter ID.
  • Authentication.
  • Company code.

To resolve this, check the above, make changes where necessary and resubmit the accounts.

If you're still having problems, contact Support.

Article ID: 2498
Last updated: 23 Sep, 2015
Revision: 6
Views: 5600
This article was: