When using TaxCalc's non -practice (Individual, Partnership and Limited Company) range of products, all returns that you create are stored on your local machine as return files.
The files will be named with the following extensions:
If you receive a File Missing error, this means that the file has been moved, copied or deleted.
We have a video walk through available to follow below:
Alternatively, please see the written instructions below. To search for the missing file, please follow these steps:
Once the files have been located and re-linked to the application, we would recommend that you make a copy of these files to ensure you have a backup point. The copy can be placed on your computer, mapped network drive or external hard drive as well as online sharing tools such as DropBox. We would recommend having a copy other that your single machine in case this machine becomes unusable at some point in the future.
NOTE: We are unable to provide copies of files that have been permanently deleted or lost. If you need information from a missing return, call HMRC's Self Assessment Helpline on 0300 200 3310.