Below is a list of notable issues that have been reported in recent versions of TaxCalc since their release. Other issues may exist that have not yet been confirmed or investigated, or are trivial/cosmetic. This should be read in conjunction with our article How are software enhancements and issues prioritised at TaxCalc?
Accounts Production
| Issue Description |
Workaround |
Case reference |
Resolution schedule
|
| Check Status greyed out on v19.5.500 |
Go to View \ Companies House Filing History which will open as normal. |
PROD-16745 |
tbc |
| CIC Accounts - 'Your package accounts zip file is not valid'. |
Please send the file into Support to manually amend |
PROD-13968 |
Resolved in v19.5.500 |
| Import from third party may fail where the year end is 29/02/2024. |
A. Change the TaxCalc year-end to 28/02/2024 for the import to work and then enter the additional day (29/02/2024) manually.
B. Import via CSV
|
PROD-11654 |
TBC |
| Lead schedules - Capital & Reserves schedule omitted for companies and LLPs applying FRS 102 1A |
Account Setup - Statement preferences - Include ‘Statement of changes in equity’ - this willl trigger the Reserves schedule in the Lead Schedule report as well as add an additional ‘Statement of changes in equity’ statement in financial statements.
User can change the statement of preference back to its default after reviewing the Lead schedule.
|
PROD-9439 |
TBC |
| TPL – In some cases the Profit/Loss for the financial year is removed when posting to taxation account is deleted |
Post a reversing journal to one of the taxation codes so it nets off to nil (eg debit code 3800 £100 credit code 3800 £100) and rerun the accounts. |
PROD-7128 |
TBC |
| Posting batch screen is too big and cannot be resized |
Drag the corner of the window of the posting batch screen to resize |
PROD-642 |
TBC |
Tax Return Production
| Issue Description |
Workaround |
Case reference |
Resolution schedule |
|
SA100 / Print preview return - FIG boxes entries NRD 23 and NRD24 not being displayed
|
N/A |
PROD-15635 |
Resolved in v19.4.300 |
| SA100 - Savings wizard - intermittently missing fields for entry |
Exit the wizard and re-enter the screen should itself |
PROD-15516 |
Under investigation |
| SA100 - TaxCalc summary not showing Foreign pensions |
N/A |
PROD-15786 |
Resolved in v19.4.300 |
| Read only message appearing in Notifications Panel (Non-practice users) |
Usage of the application is retained so users can ignore the Notification and proceed with required entries. |
PROD-5165 |
TBC |
Other modules/General
| Issue Description |
Workaround |
Case reference |
Resolution schedule |
| Sending an eSign when starting from outside of eSign Centre can give a cannot save type error, but the eSign is sent to the client |
Open eSign Centre and create the eSign and attach documents from there. This will send to the client and save the eSign as expected. |
PROD-16235 |
Resolved in v19.5.500 |
Technical