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KB Home / Tax Return Production / #5015 A submission for the user and tax year has already been...

#5015 A submission for the user and tax year has already been successfully made.

Article ID: 3248
Last updated: 14 Feb, 2023

When attempting to file a return online, you may sometimes encounter the below:

In these instances, HMRC are rejecting the submission (currently being processed as an original submission) as their records show an original return already listed on file. In these instance, you would need to:

  1. Contact the online services helpdesk to enquire further information regarding the original submission on file (if you believe the failure message is incorrect)
    Online Services Helpdesk – Help signing up for online services or submission issues
    Tel: 0300 200 3600 (+44 161 930 8445 international)
  2. File an amended return to override the return currently held on HMRC's server. If you need further information on the process required, please see our article for How do I resubmit a return or file an amended return?
Article ID: 3248
Last updated: 14 Feb, 2023
Revision: 6
Views: 471
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Also read
item How do I resubmit a return or file an amended return?

Also listed in
folder Tax Return Production -> SA100 Individual Return

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