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Article ID: 2858
Last updated: 21 Jul, 2022
Error message 1608 'Unable to lookup taxpayer details' comes from HMRC. 1608 indicates that HMRC are unable to process their checks required to pass the entered UTR. This could mean that the UTR:
You will need to contact HMRC to ensure that the UTR entered is correct and to advise how to proceed. Below is the extract from HMRC's online document:
The HMRC contact details are available on this link.
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