If the PDF is not generating on a previous TaxCalc application, you may need to change the settings to either internal, external or save first. As versions of TaxCalc prior to 2013 required a version of Adobe Reader or another third party PDF reader to generate the return, the printing can potentially be inconsistent.
To successfully generate a PDF, follow through the steps below. Note that this will apply to tax years 2005 to 2012.
- Open up the TaxCalc application
- Go to Settings at the top of the page
- Select 'External' as the printing option or 'Save First'
Re-create the PDF and it should be displayed. Note that for the option 'Save First' the document must be saved locally before it can be viewed.
Running a Repair on Adobe
In some cases, it is advisable to run a repair on Adobe Reader if the tax return still does not generate as expected.
This can be done by opening Adobe, then go to Help>Repair Adobe Reader Installation. The Adobe software will restart.
Generate the PDF again in TaxCalc and it should display on screen.
