​​​​​​​Biometric Identity Check - Document Verification Results

Facial Match

This checks whether the face on the Identity Document matches the face from the liveness selfie.

PASS

Credas has been able to verify the individual in the document image and the submitted selfie are one and the same.

FAIL

Credas has been unable to verify the individual in the document image and the submitted selfie are one and the same. You may wish for the individual to have another attempt.

REFER

Credas has been unable to verify the individual in the document image and the submitted selfie are one and the same - and this will need manual review by yourselves. You may wish for the individual to have another attempt.

Visual Analysis

This checks if the document is a valid Government-issued Identity Document

PASS

Credas has been able to check and verify the document as genuine and valid.

FAIL

Credas has been unable to check and verify the document as genuine and valid. For example, the document is expired, the document is damaged, the document is a scan/copy or the photograph is too blurry. You may wish for the individual to have another attempt.

NOT PERFORMED

Visual analysis has not been performed as the passport NFC was scanned instead.

Name Match

This checks whether the name on the Identity Document matches the name entered on the invitation.

PASS

Credas has been able to verify the name on the document matches the name input on the invitation.

REFER

Credas has been unable to verify the name on the document matches the name input on the invitation and this will need manual review by yourselves. We recommend completing due diligence to identify why the individuals name on the document does not match that which you entered on the invitation.

Date of Birth Match

This checks whether the date of birth on the Identity Document matches the date of birth on the invitation. The Date of Birth will appear as either pass.

PASS

Credas has been able to verify the date of birth on the document matches the date of birth input on the invitation.

REFER

Credas has been unable to verify the date of birth on the document matches the date of birth input on the invitation and this will need manual review by yourselves. We recommend completing due diligence to identify why the individuals date of birth does not match that which you entered on the invitation.

NOT PERFORMED

The check has not been performed as no date of birth was added on the invitation.

Valid Document Type

This checks whether the Identity Document captured is a valid configured option.

PASS

The document provided is a valid configured option.

FAIL

The document provided is not a valid configured option. For example, if you have issued a passport only journey, if anything except a passport has been captured, this result will fail.

NFC Result

This checks the e-chip within a passport using NFC technology.

PASS

Credas has been able to check the RFID chip and verify the document as valid.

FAIL

Credas has been unable to check the RFID chip or verify the document as valid for a reason below:

Expired

Credas has successfully read the chip, but the document has expired. You may wish for the individual to resubmit a valid document.

Authentication Failed

Credas has successfully read the chip, but it has failed one or more of our validation checks.

NOT PERFORMED

Credas has been unable to check the RFID chip and verify the document as valid. This may be for one of the below reasons. You may wish for the individual to have another attempt by resubmitting the check.

Skipped

A NFC read has been attempted but the user skipped (available after 3 unsuccessful reading attempts).

Unavailable

The user device cannot perform an NFC read as its hardware or software is not capable.

Not allowed

The user has denied Credas permission for NFC reading. This is only an option on certain Android devices.

Age Validation Result

This checks whether the date of birth of on the Identity Document confirms the holder is at least 16 years of age as that is the minimum age we can verify

PASS

Credas has been able to verify the date of birth on the document confirms the individual is at least 16 years of age.

FAIL

Credas has been able to verify the date of birth on the document confirms the individual is under 16 years of age. Credas is unable to Identity Verification checks on individuals under 16 years of age.

Police Record

This checks whether the Identity Document has been recorded on the UK Metropolitan 'Amberhill' Police Database as lost, stolen or compromised

PASS

Credas has been able to verify the document does not appear on the 'Amberhill' database.

FAIL

Credas has been able to verify the document does appear on the 'Amberhill' database. We recommend referring to your organisations internal policies on what to do next.

Compromised Alert

This checks whether the Identity Document is publicly available as compromised on national databases of reported compromised documents

PASS

Credas has been able to verify the document has not been reported as compromised.

FAIL

Credas has been able to verify the document has been reported as compromised. We recommend referring to your organisations internal policies on what to do next.

Repeated Attempts Alert

This checks whether the Identity Document has been submitted previously but with different information. For example, same face and passport number but different date of birth.

PASS

Credas has been able to verify the document has not been flagged as suspicious for repeated attempts.

FAIL

Credas has been able to verify the document has been flagged as suspicious for repeated attempts. We recommend referring to your organisations internal policies on what to do next.