This Knowledgebase Article provides general frequently asked questions regarding Biometric ID Checks.
KB3437 - Guide to your client’s journey through the verification process
KB3432 - What if the Client does not have a UK address?
KB3433 - What if the Client does not have an ID document from the list provided?
KB3434 - Why can't my Client upload a scan of their ID document?
KB3435 - What if the Client doesn't have a smart phone?
KB3438 - Biometric Identity Check - Document Verification Results
KB3439 - Biometric Identity Check - Liveness Results
KB3440 - Biometric Identity Check Result
KB3442 - Guide to your client’s journey through the verification process using the Credas app
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