If you receive a provisional field validation message when there are no provisional fields, you need to un-mark the return as provisional.
SimpleStep mode (SA100)
- Select Other Information from the left-hand menu.
- Un-tick the second box 'Any of the figures you have given are provisional'.
If you can't un-tick this box, go to View (top left of the screen) > Provisional Fields.
- Click on Go next to the fields marked as provisional.
- Un-mark all provisional fields.
- Return to Steps 1 and 2.
HMRC Forms mode (SA100)
- Go to SA100 Core Return > Page 8.
- Un-tick Box 20. (If this tax return contains provisional figures, Put 'X' in the box)
If you can't un-tick this box, go to View > Provisional Fields.
- Click on Go next to the fields marked as provisional.
- Un-mark all provisional fields.
- Return to Steps 1 and 2.
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