Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Client Hub
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

HMRC Status
Useful Links
MTD for Agents MTD for Businesses What is MTD
Preparation
Agent Services Account
MTD for VAT
MTD for Income Tax
MTD for VAT
Digital Record Keeping
Quarterly Updates
Step-by-step Guide
HMRC's MTD Timeline
TaxCalc's MTD Journey
Email to friend
Multiple emails allowed. Separate with commas



Failure: inconsistent duplicate facts "AmountsOwedToDirectors"

This error message will be presented when attempting to file a corporation tax return or a set of accounts online if you have multiple entries present in the financial statements for directors loan account (one appearing in the debtors note and one appearing in the creditors note).

The easiest way to resolve this error message is to open the accounting period within Accounts Production and disable the breakdown of the debtors note. To do this go to Notes > Edit Notes > Locate the Debtors note and un-tick the box for Show a breakdown of Debtors. Once you have saved this change, for consistency you may want to disable the creditors breakdown too however you can leave this active if you choose. 

Once the necessary change has taken place, you can choose to re-file the accounts/tax return as required. Please note, if you have attached the accounts to the corporation tax return, you will have to remove and re-attach the accounts before re-filing.