In some cases when you have a query, the TaxCalc support team may need to look at your account postings. You can send this accounts data by following these steps:
- Open the Accounting period.
- Select Reports > Audit Trail.
- Select Export Report from the top right of the page.
- Chose Comma-Separated Values (CSV).
- Then save this file in your folder structure.
- Repeat the above steps for each accounting period with an issue.
- Email these files to Support@TaxCalc.com.