"Error: Connection closed" When submitting a Tax return to HMRC

The following message may be seen when trying to file a return to HMRC.
HMRC submission process : connection closed

This has been seen when Kaspersky Endpoint Security for Windows (V.10) was installed. Kaspersky was causing a problem with the "web control" filtering module

If you disable the "Web Control" filtering module it should resolve the problem.

Please Note: TaxCalc advise you to speak to your IT support before disabling or changing any part of your Anti-Virus/intrusion protection.

Related Knowledge Base Articles

Firewall configuration

How do I add Proxy Server settings to TaxCalc?



Article ID: 2470
Last updated: 27 Dec, 2019
Revision: 7
Technical -> "Error: Connection closed" When submitting a Tax return to HMRC
https://kb.taxcalc.com/index.php?View=entry&EntryID=2470