How do I send a screenshot?

On occasion it is helpful to send a screenshot to TaxCalc to help diagnose issues with the program or unexpected results.

Creating a Screengrab in Windows

To take a screen shot on a Windows machine you will need to:

Alternatively a Microsoft screen recorder can be used to create multiple screenshots detailing the steps taken to arrive at the error. Further information can be found in our knowledge base article How to use Steps Recorder to help support resolve an issue.

Creating a Screengrab on a Mac

To take a screenshot of your whole screen:

To take a screenshot of part of your screen:

Creating a Screenshot in Linux

If you are using Ubuntu:

To take a picture of what's on your screen:

If you aren't using Ubuntu:

OR



Article ID: 2427
Last updated: 14 Feb, 2023
Revision: 6
Technical -> How do I send a screenshot?
https://kb.taxcalc.com/index.php?View=entry&EntryID=2427